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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the Tune 230NC earbuds' sound quality, comfort, and fit. However, some customers have reported concerns regarding the battery life, noting that one side may drain faster than the other. Overall, the earbuds seem to be well-received for their audio performance and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,701 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    JBL Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and battery, only complaint is every once in a while the right earbud has troubles connecting.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working a month in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger case stopped charging the earbuds after about a month making it all useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of earbuds was defective. Have to return the device back to the store the next day.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 230NC . We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. JBL

  • Rated 1 out of 5 stars

    Needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good if there is any noise in the back ground wind definitely kills the quality

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      The JBL Tune 230NC TWS has a built-in Active Noise Cancelling that will reduce audio distractions. This feature can be enabled on the JBL Headphones App or through the touch control when you tap once on the left earbud. JBL

  • Rated 1 out of 5 stars

    Noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work well on noise cancellation they are too sensitive to the touch

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 230NC TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 1 out of 5 stars

    Horrible.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right bud broke less than a month of use. Just normal use nothing too rough.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 230NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sonnet of Sonic Delights

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verily, these headphones doth provide remarkable value, a stark contrast to the acquisition of Apple's product. Their enduring battery life is most impressive, and the melodious timbre of their sound doth enchant the senses.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound resolution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds have great quality and the resolution of the speech or music is fantastic. Having 4 different size ear pieces to fit your ear provides for the proper fit. Would recommend these ear buds. Also easy to set up on bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to work with people talking loudly so I tried this. It was efficient enough s.t. I could focus (I mean I still hear noise but much quieter). Also it's comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Christmas present

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my mom to use while she runs and to use in general. She loves them and has no complaints. Says they fit nicely in her ears and sound great too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, love the battery life, charges quickly and also enjoy the different levels of sound canceling technology. I would recommend them to a friend or family member.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphone review!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great! Has 3 settings if noise canceling amd is an overall very reliable, Long battery life, And great quakity audio

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    JBL TUNE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones, worked great and haven’t had any issues with them yet. Amazing Battery life and very durable case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for 49.99 sound real good for good price batteries last for long time is better then airpod I recommend to people to but it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Jlb earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Battery lasts a long time and they dont fall out of my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Could cancel more noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good ear buds but they do not cancel all noise. My sister works in a warehouse and i got her these in hopes that when we talk it would cut out all of the background noise. While i can say that it's better, it's only by a little. For the deal we got im satisfied but only just.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Jbl wireless headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and bass, I like the sleek black and the way it fits in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great buds... plenty of power, stays connected well, dont fall out(airpods fall out), charge quickly,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Cons seriously outweigh the pros

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these, I really did. But overall the cons really can't be overlooked TLDR Stopped working correctly, buggy connection, sound degrades, and tactile buttons suck. CONS -Left earbud stopped charging after 2 months. Tried cleaning the case, the terminals, nope. Nothing helps. -They also have a hard time connecting in general, and especially once you disconnect them once. I paired mine with my computer one time and it took me an hour to unpair them with my computer and reconnect to my phone. -The max sound also Ieaves something to be desired. I downloaded the app and turned the EQ to max and then they got decently punchy, but the sound quality went way down. -Plus just a couple weird things like the case doesn't stand up on its own with the top open (even with the buds in it). -Or that the side tactile "buttons" are SUPER buggy / not responsive and you fee like your tapping directly on your eardrum until they decide to work. -OR that they're designed to work with location on... Why? That creates potential issues during airplane mode, which is half the reason I wanted NC headphones. PROS -Sound quality was well balanced throughout (unlike airpod pros / beats). -The app provides cool options. -Fit was very comfortable and not heavy. -Noise cancelling was great while it worked. -Ambient aware sound was pretty good. -Battery was pretty solid. -Water resistance is very useful. I really enjoy JBL products, so I hope this is just a me problem, but based on other reviews I don't think so. Don't recommend.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune 230NC TWS didn't meet your expectations. We're always looking for ways to improve. If you have any questions or concerns about our products please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    They're good earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these earbuds and they're really nice. I've been using them for almost a month now and they're pretty good. To me, they're way more comfortable than an old pair of skullcandy earbuds I had before. I can have these on for hours and I won't feel any discomfort, it's like they're better shaped for my ears.

    I would recommend this to a friend