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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the Tune 230NC earbuds' sound quality, comfort, and fit. However, some customers have reported concerns regarding the battery life, noting that one side may drain faster than the other. Overall, the earbuds seem to be well-received for their audio performance and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 3,701 reviews
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    The worst.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don't buy. I never write reviews and these are the absolute worst ear buds I ever purchased. Ill start with, they fall out... all the time even changing out the size of the rubber plugs. The holding vessel doesn't charge equally and if you toss them on your seat or desk expecting them to charge... the vibration causes them not to connect. So literally you think its charging since theyre back in the case but the battery is just draining. Also if one side is dead and one side is fully charged, it will rob the battery from one side to the other. Left side went from dead to charge and now right side went from charged to empty. I'm so mad I bought them that they just sit in my car and every time I give them another chance, they just let me down. Sound quality is O...K.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this into our attention. That’s not the experience we want you to have with our JBL Tune 235NC TWS. TWS ear buds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please clean the contact points of your earbuds and the charging case. For further assistance, feel free to contact our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Real Bass and 5 star sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real Bass and 5 star sound quality. I was surprised!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for an amazing price! Great gift for my daughter!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very high quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are very good quality, especially at their price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great sound horrible connectivity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but constantly wants to disconnect and reconnect randomly when in use with iPhone

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Tune 235NC TWS. Sometimes, new or additional wireless activity near you may cause pairing interference. Additionally, operating system or app updates can affect the pairing between the source device and the earbuds. Refresh the pairing between the source device and the product by forgetting or unpairing the earbuds from your mobile device. You can also try connecting it to other devices. And lastly, reset the unit by pressing the button on the charging case twice. If these steps don't work, for further assistance, please contact our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT SOUND GREAT BATERRY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jbl quality sound, airpods feeling. GET THEM WONT BE DISAPPOINTED!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy to use. Super good sound. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best earbuds for the price if you like bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for price, I would buy it again . Listen to Spotify with them all the time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really worth for it's price.noise cancelling is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bang for your buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I use them everyday all day long. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    rdj

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and delivered on time. Very easy to connect and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great JBL earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL earbuds work great after I got a new phone. Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Pairing issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good. Noise canceling is adequate. Often have problems getting one to work though. The right one quit paring properly after a week. Cleaned the connectors and did a few factory resets. It seems like i just need to open and close the case and sometimes hit it a few times until both earphones get lights on then they will pair together. Rather annoying and it started right after i threw away the box so i cant exchange them

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help. To manually pair the earbuds to your phone, turn them on, tap either the left or right earbud twice, on the second tap, hold it for 5 seconds until the LED indicator becomes flashing blue light. You may also reset the earbuds by turning both earbuds on, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If these steps don't work, for further assistance, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. The sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best money spent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and even better price. The app is helpful too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL air pods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well as described! Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Good sound Decent NC CONS: Slip out of ears, regardless of bud size Loud static noises around certain environments I bought these because of the great deal but you get what you pay for. I work in a lab where I’m moving around and they tend to slip out of my ears. When I’m around air guns at work the noise cancelling fails and gives loud static noises that are borderline painful. I’ve stopped wearing them unless I was stationary and in a relatively quiet environment.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for providing your feedback on our JBL Tune 230NC. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you'll have any questions or concerns about your device, please contact our Customer Support via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    I highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good. Can’t complain about it it’s just what I needed it.

    I would recommend this to a friend