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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the Tune 230NC earbuds' sound quality, comfort, and fit. However, some customers have reported concerns regarding the battery life, noting that one side may drain faster than the other. Overall, the earbuds seem to be well-received for their audio performance and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,701 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are great, stay in your ears, quality sound and features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so good like bass feeling without hurting your ears. I love jbl speakers and wanted to try how it goes when it comes to earphones andit never fail me with the quality of the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried them and liked them - you will do the same. These earbuds are have excellent features at this price point. The sound quality rivals some of the more expensive earbuds that I own. Also the noise cancelation is very impressive allowing me to hear what's going on around me and calls as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great - excellent sound quality, battery life, and connectivity is perfect. Completely satisfied and highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Fernation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitment in the ear is ok / good and sound quality for the price is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity, Volume

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked good for 7 months, after a few times with connection issues both on phone and laptop. Sound quality is actually pretty good. After a while the right earbud volume drop to basically nothing. Factory reset and still same issue.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 230NC TWS. We recommend periodically cleaning it using rubbing alcohol applied to a cotton swab to degrease it. Additionally, you may try to carefully dip the tip of the earbuds into a solution of lukewarm tap water and a small amount of dish soap at a maximum depth of 1-2mm only. After immersing it for 2-3 minutes, you may wipe or clean it with a small brush. It is also necessary to perform a factory reset of the earbuds. To do it, double tap the right bud and hold it on the 3rd tap for 5 seconds while they're out of the charging case, then put the earbuds back in the case to complete the reset. If the issue remains, please note that this product comes with a one-year warranty, you may contact our customer support via our official website for assistance. JBL

  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good. Fit nice, charge last awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great pair of earbuds for the price they ate really comfortable and have a great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Jbl sound cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and base, noise cancelling works great.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Excelent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Delighted with the product, good quality, spectacular battery life, sound with excellent bass.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    JBL - Tune 235NC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great Great sound and great feeling Fit perfectly into my ear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good and battery life is good. Rugged too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Greta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud east fit in ear . Got my daughter a pair to for gift

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality for the money. These have held up well over the past year.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them daily, they have very good sound quality and the battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Best Buy Employee

    Rated 5 out of 5 stars

    Stays in your eat

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So I actually returned my Apple AirPod pros because these stayed in my ear and that’s extremely important for I believe any user highly recommend for that reason

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    JBL Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my ears well and doesn't feel weighty like some. It doesn't completely cancel noise but it's close.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and can’t beat the price. I used them when I’m hiking, running and even at work and haven’t had any issues falling of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality of sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth is that it is the first time that I use this brand of headphones, I previously used beats, but this time I was encouraged to buy these and the truth is that it was a great purchase, I don't regret it at all. They are not with the quality of the beats, but honestly for the price they are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Got them on sale, so even better. Comfortable and great sound!

    I would recommend this to a friend