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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 1331 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the Tune 230NC earbuds' sound quality, comfort, and fit. However, some customers have reported concerns regarding the battery life, noting that one side may drain faster than the other. Overall, the earbuds seem to be well-received for their audio performance and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,331 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound & quality are great for the price. A little large for my small ears, but overall good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Help Me Best Buy. Please..

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad broke wont charge correctly.. Wish Best buy would help. No help from the manufacturer..Step up Best Buy and help me. They broke a month or so ago and have been trying to get fixed. Please help.. They are still under a year old.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. Please try using a different charging cable and adapter. If the issue still persists, We'd like to work with you directly to address the issues you're experiencing with your Tune 230NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 2 out of 5 stars

    Get the Extended Warranty!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, after warranty went out the left earbud stopped holding a charge for more than 10 minutes and is now worthless. Get the extended warranty!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, theres also the app that you can control the way they sound and many more features definitely recommend these bad boys

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot correctly sync the earbuds, there is a sound delay

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to the earbud game, didn’t want to spend a fortune on AirPods and hate them. Love these, the sound is great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fits my ears nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont use earbuds a lot because I have inner ear issues but these fit really nicely and sit in my ears without falling out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service unwieldy and unnecessary

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds work well, am enjoying them. I am writing a review because I am very disappointed with the 'free' Amazon Music process. Somehow, it signed me up and I could not cancel it without a long drawn out process involving a customer rep. Not very happy about that part.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones on sale for my teenage son, and he has not had any complaints. JBL is a good solid brand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value headphones. They sound as good or better than my AirPods and are way cheaper. JBL has always been quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap price = Cheap Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediocre sound quality, cheap feeling housing and hard to connect charging system make this the worst pair of headphones I’ve ever bought. I got what I deserved when I went cheap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing at cancelling out sounds from work machines and my family

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Bad charging connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't connect to the charger it very,very hard to make them charge you have to pull them out sometimes. Tire of them it's my second pair will not buy them again period.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorites to use in my landscape job. They allow me to hear music without loosing focus to my surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds but returned because they didn’t fit even with smallest caps. Have a lot of JBL products but these weren’t as nice as I thought they would be. Noise canceling was good and sound was better than most other earbuds.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We understand that our JBL Tune 230NC TWS did not meet your expectations. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. JBL

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    These Suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is alright. You cant sync both earbuds at the same time. Only one side works at a time. The app is not helpful at all. Im giving the connectivity zero stars.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 230NC TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my dad since he works outdoors and to this day theyre still keeping up with him and the elements

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery lasts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, fits nicely in my ears and battery for one ear bud lasts while playing music for most of my work shift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what the sound quality would be since they are on the low end price wise but they sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase the sound and quality is amazing! I was skeptical at first but I am very happy with my purchase

    I would recommend this to a friend