Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 1331 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the Tune 230NC earbuds' sound quality, comfort, and fit. However, some customers have reported concerns regarding the battery life, noting that one side may drain faster than the other. Overall, the earbuds seem to be well-received for their audio performance and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,331 of 1,331 reviews
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Pretty painful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have run-of-the-mill noise cancellation. The case outer finish scratches extremely easily, and you can't cover them up. It doesn't matter which tip you use, the bud itself is so bulky and uncomfortable in the ear, that I'm in actual pain from using it after the next day. The battery life is the only redeeming quality, but I've not had these for long so I can't say how the battery decay is. I would stay away from these. Its unfortunate because JBL is a great consumer audio company

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback on our JBL Tune 230NC. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need help with your unit, please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful Sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife loves these ear buds! They sound great and are nice for phone calls.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth half the price, garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won't even connect to each other, both of my phones and the app are refusing to recognize that these are a pair of headphones

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We're here to help you with your Tune 230NC TWS. You may try to manually pair your earbuds by pressing and holding the touch control of your right earbud for 5 secs. You can also try to factory reset the earbuds. To do it, double tap the button of an earbud and hold it on the 3rd tap for 5 seconds, then put the earbuds back in the case to complete the reset. If the same issue remains, please contact our customer support for further assistance. JBL

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    I love them best jbl headphones ive bought yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jbl 230 better than the Skullcandys by far love thme the bass is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only get if on sale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent pair of earbuds. I got them on sale and don’t think there good at full price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones don't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not connect to the phone it was purchased for. I can not use the headphones at all. I would like to return them but missed the 2 week window. Can I still return these?

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 230NC TWS and provide proper troubleshooting. Please reach out to our customer support via our official website or toll-free hotline. We're here to help. JBL

  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to be only Sony xtra bass, these buds are awesome, love them!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item. It arrived very quickly. I would recommend this item and the store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear bud won't connect to Bluetooth and I've owned these for less than 4 months. Trash product

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We're here to help. You may try to manually pair your earbuds by pressing and hold the touch control of your right earbud for 5 secs. You can also try to factory reset the earbuds. To do it, double tap the button of an earbud and hold it on the 3rd tap for 5 seconds, then put the earbuds back in the case to complete the reset. If the same issue remains, please contact our customer support for further assistance. JBL

  • Rated 1 out of 5 stars

    Power on issues, not worth the price tag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is okay. The problem is they don’t turn in 90% of the time. Every time I try to turn them on (every day) they never turn on for about 10 minutes until randomly they come back to life.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with the JBL Tune 230NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline JBL

  • Rated 1 out of 5 stars

    JBL earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphone keeps dropping, I didn't like it………………………

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback on our JBL Tune 230NC. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. If you need assistance with your unit, please contact our customer support. JBL