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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the Tune 230NC earbuds' sound quality, comfort, and fit. However, some customers have reported concerns regarding the battery life, noting that one side may drain faster than the other. Overall, the earbuds seem to be well-received for their audio performance and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,701 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Practical, good sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great earbuds, good sound and great for making calls. Had some issues with connectivity to the JBL app and the right earbud, but nothing that would affect the way thwy work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very easy to pair to my android phone. The sound is amazing. I love the case that stores and charges them. They were on sale for black Friday, so I couldn't pass them up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is overall a decent pair and great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Left ear died less than 4 months. Get the warranty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great while they lasted. 2 weeks ago from today they stopped working. They sound great but just like some of the reviews, the charger would not hold a charge and the left ear completely died. Right ear would just blink blue. Luckily still within the warranty period and jbl website support sent out a replacement. They upgraded me to the jbl live pro 2 tws. Much better design and sound even better!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My JBL earbuds are exactly what I wanted . Great sound and more extras than I expected . The ap that you download is very helpful . I would recommend the JBL 230NC ear buds to anyone looking for a good quality set of earbuds at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. High quality. Good price. Good brand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Well built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airbuds are well built and sound great for music but with phone conversations its not the best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were very comfortable to wear. They were easy to put in & to remove. I had them for 3 days before someone else liked them so much, that they stolen them from my desk. Im waiting for another sale, so that I can purchase them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than expected!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way more better than expected. Built and sound quality are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Quality Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on sale and I am totally impressed. Comfortable. Good product quality. Fit well. Sound great. Would recommend purchasing cover for the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i love them, sounds great. So easy to conect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Bad sound equalizer and poor reliability

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really inconsistent reliability here. Unfortunately the right side tends to drop off and not produce much in terms of volume. Many times the headphones have stopped working even though they’re completely charged. They’re comfortable but at I won’t be buying anything from JBL in terms of earbuds for a while. Im going to have to buy a different pair from another brand. Oh well…

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time on providing us with your feedback. We're sorry to hear that our JBL Tune 230NC TWS doesn't meet your expectation. You may try to factory reset the earbuds. To do it, double tap the right bud and hold it on the 3rd tap for 5 seconds while they're out of the charging case, then put the earbuds back in the case to complete the reset. If the issue remains, please note that this product comes with a one-year warranty, you may contact our customer support via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE LOVE LOVE!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Bought them on sale for a reasonable price and they sound great! I like the ease of using the app to adjust the settings too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for what I use them for. They last a long time and unlike the other ones I’ve had in the past they connect real quick.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for a couple of months. So far so good. The sound isn't mind blowing, but for $100 I'm happy. I use them at the gym mostly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, crisp and good value for money. I will recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Very happy with this choice. I do recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. The quality of sounds is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. It sync to my phone so so easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREAT EAR PODS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great ear pods. Charging is quick and they last several hours before needing to be charged..

    I would recommend this to a friend