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Customer reviews

Rating 4.3 out of 5 stars with 3689 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 3,689 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Pairing issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good. Noise canceling is adequate. Often have problems getting one to work though. The right one quit paring properly after a week. Cleaned the connectors and did a few factory resets. It seems like i just need to open and close the case and sometimes hit it a few times until both earphones get lights on then they will pair together. Rather annoying and it started right after i threw away the box so i cant exchange them

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help. To manually pair the earbuds to your phone, turn them on, tap either the left or right earbud twice, on the second tap, hold it for 5 seconds until the LED indicator becomes flashing blue light. You may also reset the earbuds by turning both earbuds on, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If these steps don't work, for further assistance, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great JBL earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL earbuds work great after I got a new phone. Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. The sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL air pods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well as described! Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best money spent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and even better price. The app is helpful too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good. Can’t complain about it it’s just what I needed it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Good sound Decent NC CONS: Slip out of ears, regardless of bud size Loud static noises around certain environments I bought these because of the great deal but you get what you pay for. I work in a lab where I’m moving around and they tend to slip out of my ears. When I’m around air guns at work the noise cancelling fails and gives loud static noises that are borderline painful. I’ve stopped wearing them unless I was stationary and in a relatively quiet environment.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for providing your feedback on our JBL Tune 230NC. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you'll have any questions or concerns about your device, please contact our Customer Support via our official website or toll-free hotline. JBL

  • Rated 3 out of 5 stars

    Good for audiobooks not so much for music.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just okay. If you’re listening to a audiobook or podcast they work fine. However the sound is very trebly (little bass) when listening to music. But for the price, I guess you get what you paid for.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We're here to help. For your JBL Tune 235NC TWS to give you the best audio response, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal to achieve the best seal and secure fit. Then, check the EQ settings and try turning it off or on. Lastly, try connecting it to other devices. If you need more help, please contact us. JBL

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earwigs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs as advertised. Comfortable to wear and paied well with bot h my phone and laptop though not at the same time. Cancels most outside noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones. .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. Had to adjust the EQ to make the sound ok. Some issue getting to fit correctly into one ear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No bueno

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty disappointed, ordered in store yesterday for next day delivery at my house and they came in a ripped box. ANC seems non existent, when I turn it on and off I can't tell a difference. My $30 Anker sound core p30s were much louder, more features, more mics, and better noise cancelling. Will be returning these as they're twice the price and half the quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Too Many Issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well right out of the box.Need to download a separate app to access settings. But left bud keeps dying. Frequent issues with connecting via bluetooth. Was looking to upgrade my old airpods at a not-apple price. You get what you pay for apparently. Returning ASAP.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help isolate the issue with your JBL Tune 235NC. First, keep a clear line of sight between devices to avoid interference. Shut down unused Bluetooth devices that could interfere with the connection. Avoid concrete/brick walls that interrupt the signal. Next, forget/unpair the headphones on your device then manually pair them to your source device, this will help refresh the connection between devices. Last is the reset, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than five seconds. If the issue remains, you may contact our customer support for further assistance. JBL

  • Rated 3 out of 5 stars

    Looking for real reviews.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to find real reviews where they did not get free stuff to write it grrrr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For work and music and videos.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these. I use them while working, listening to music while walking Visitor or watching a movie on a plane.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Volume cut off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for 3 weeks, volume so how gotten damage internal, it was nice while it last

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, have bought several pair for my teenage boys who can't keep track of things. Excellent for the cost

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, let me say I like JBL. Im very happy with my Xtreme 2 bluetooth speaker and I have the JBL Live Pro 2 earbuds. The Live Pro 2's sound fantastic with rich bass that reaches pretty deep in the frequency range, and the noise cancelling is great, so I naturally figured these Tune 235's would be a good cheaper option for my wife to wear at the beach. I was wrong. Even with a good fit in the ear, the sound quality from these earbuds is terrible. Bass response is garbage and the tinny highs make these sound very cheap. We returned for another set and tried them on multiple devices and they just don't sound good, even with the JBL app and EQ. I honestly won't know how there are so many good reviews for these. If you're into music and sound quality at all it's not difficult to tell these sound like tin cans. My wife doesn't get into audio like I do at all and when she first tried them she immediately said "These sound awful, are they supposed to sound like that? They sound cheap, I'm taking them back." I expected better from JBL when they advertise them as having deep bass ON THE BOX! Testing back to back with my Live Pro 2 earbuds, these Tune 235 are not even remotely close. What a let down. Save your pennies and get something better.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback with our products. We'd like to work with you directly and try some troubleshooting with your unit. Please also try disabling the EQ on the app and check for different music application/ devices to check the audio. If you need more help, please contact us. JBL

  • Rated 4 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earphone. Very satisfied that i buy this product.

    I would recommend this to a friend