Customer Ratings & Reviews
- Model:
- JBLT230NCTWSWAM
- |
- SKU:
- 10768970
Customer reviews
Rating 4.3 out of 5 stars with 3705 reviews
(3,705 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Rated 1 out of 5 stars
Don't buy if you want an earbud for a long time.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it works well. I'm very upset with the built. 6 months after the case holds no charge. Yesterday, I left my case charging the whole day, and out of the charger for the night.. Surprise, the case this morning is at 50% charge. I already had a factory reset here and clean all ports.. That's not the issue.
This review is from JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback on our JBL Tune 230NC TWS. We're here to help. We recommend using a different cable or try charging it into a different power outlet. Examine the charging port for debris or bent pins. Move the charger around the charging port to see if that helps. If the issue remains, please contact our custome support so we can assist you.
Rated 2 out of 5 stars
Poor fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big for my ear canals so doesn’t cancel noise either.
This review is from JBL - Tune 235NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. Our JBL Tune 235NC comes in different ear tip sizes that can help the headphones fit more comfortably and to give you the best audio response, you must create a tight seal within your ear canal.
Rated 2 out of 5 stars
Diapointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just plain average. Limited range, poor bass response. Just ok, not really a good value.
This review is from JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Tune 230NC TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Rated 2 out of 5 stars
Ear buds lose sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep losing sound everything five minutes or so constantly and continues
This review is from JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Seem okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seem to work. Haven't used them too much. Sound started out a little muffled but it could have been the position.
This review is from JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 1 out of 5 stars
JBL good a t first
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product at first, long life and good sound quality. Unfortunately, after a few months the left earbud loses quality in the sound and battery life. After some research, these are prone to that. So I wouldn’t recommend for long term use or for the money
This review is from JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Voice Lag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Voice on TV slightly out of synch with the earbuds
This review is from JBL - Tune 235NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Our JBL Tune 235NC TWS is recommended to connect with smartphones, tablets, laptops, or PCs. Although it can connect to your TV via Bluetooth, you may experience audio-video delays as these earbuds aren't equipped with an aptX low latency codec.
Rated 1 out of 5 stars
One of the headphones does not charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have been in use for two and a half months and one of them no longer works.
This review is from JBL - Tune 235NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good sound but defect piece received
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great but on right side the sound is very low compared to left.
This review is from JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend Rated 1 out of 5 stars
Questionable sound quality!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They turn off and you can’t turn it on without a case. Ambishurs are not suitable for everyone, the quality is low. The sound is below average. Those who use Bose and Sony headphones are in for a big disappointment. The equalizer is more for visibility, there is no sound drawing. Wouldn't buy a second time.
This review is from JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .If the earbuds go into standby mode and turn off, you can still use them without putting them back into the charging case. You can reactivate the headphones by pressing or touching the outside earbud itself. While for the sound quality, please try different source devices and music applications. We'd like to work with you directly to address the issues you're experiencing. Please contact our customer support service via our official website or toll-free hotline.
Rated 1 out of 5 stars
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars I would. I purchased two of them. One the only function that worked by finger was volume, and the sound quality was bad I tried a few different equalizer apps none of them helped much. On the other pare only one ear worked.
This review is from JBL - Tune 235NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help isolate the issues for both of your JBL Tune 235NC. You may check the Quick Start Guide to see what other functions you can use with touch controls as well as the JBL Headphone App. If the other pairs of earbuds are not charging, you may try to clean the charging terminals on the earbuds using a swab dipped in rubbing alcohol, as foreign matter on the metal charging contacts may affect the charging process. If the issue remains, you may contact our customer support for further assistance.
Rated 1 out of 5 stars
Ear buds do not hold charge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first these weee great earbuds sound was amazing. But then they started not golding there charge, they would show 100% charged and once connecred they dropped.down to 0. Do not buu
This review is from JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
no charge life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cant seem to keep a charge and the bud tips don't seem to stay on
This review is from JBL - Tune 235NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Mediocre
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Noise cancelling adequate but nothing close to Bose.
This review is from JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Right earbud blew out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right earbud blew out otherwise I liked them for the month I had them.
This review is from JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 230NC TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Rated 1 out of 5 stars
No good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone were very good at first but now they are Terrible super buggy the left ear pod barely has any noise coming out now. I do not recommend.
This review is from JBL - Tune 235NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for bringing this to our attention. We're here to help. Here are some troubleshooting steps that can help isolate the issue of your JBL Tune 235NC. In order for the headphones to give you the best audio response, you must create a tight seal within your ear canal. You may also check the balance control on your source device by going to the "Accessibility" settings and checking the balance control on your music player app or JBL headphones App, commonly found in the playback or EQ settings. Next, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. Lastly, is to clean the ear tips. If you need further assistance, you may contact our customer support.
Rated 4 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good product that I think it should have more options in color
This review is from JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 4 out of 5 stars
Eat buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for chicken gift for grandson price was decent compared to others
This review is from JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection wise and sound is awful Hard to find a good quality
This review is from JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Tune 230NC TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Rated 1 out of 5 stars
Consider something else for calls.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For music they were very clear. However the moment I would take a call it would disconnect every couple minutes to every few seconds. They were useless.
This review is from JBL - Tune 235NC True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for bringing this to our attention. Bluetooth typically performs well within a 30-foot range, but walls, obstacles, and other wireless devices can impede this. If you experience dropouts within 10 feet, there may be interference. To resolve the issue with your JBL Tune 235NC, ensure it is within 10 feet of your device with a clear line of sight (no obstacles). Try to forget/unpair the earbuds on your device and initiate a reset. To reset your earbuds, first make sure that the case is not charging, tap the right earbud twice and hold the button on the third tap for more than 5 seconds. Reset will wipe all previous settings and pairings, so it will be necessary to pair your unit with your devices again. Lastly, try to connect the earbuds to a different device to identify if the issue lies with the earbuds or the initial device you paired them with. If the issue persists, please be informed that all our products come with a one-year warranty. To file a claim and assist you with the replacement, please contact us at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).














