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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3705 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,705 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disconnects without prompts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most times disconnects from phone while am on call without any prompts only for me to realize that I’ve been talking to myself all long. This is so annoying. It does not last up to the 8 hours talk time as described on the box. Shaped in a form that does not allow easy removal from the charging box. Good sound quality Easy connect with phone but disconnects without your notice while on call.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We're here to help with your JBL Tune 230NC TWS. Please try to perform a factory reset by tapping one of the earbuds twice and holding it for 5 seconds on the third tap. Put the earbuds back in the case to complete the reset. Resetting your earbuds will wipe all previous settings and pairings. It is also necessary to remove or forget the earbuds from the list of paired Bluetooth devices to pair again If you need more help, you may reach out to our customer support for further assistance. JBL

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Overall good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy and sound good only complaint is that they aren't the best for sound cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    JBL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling was not good like my Sony earbuds! But sound quality & charge time was really good.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We understand that our JBL Tune 230NC TWS did not meet your expectations. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. JBL

  • Rated 3 out of 5 stars

    EHhhh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for music, only problem is when putting the buds back into the case the still will be connected to my phone you have to take them and put them back in a few times to get them to disconnect from the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not that of airpods, but fit nicely in my small ears Sound is ot as complex as what apple offers, but these great quality as backup pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediate connectivity, works better with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for music lover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a great price happy with purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality for what you pay for and the battery life is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product totally satisfied it’s worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. I've had them for 2yrs now and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    JBL Earphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! Comfortable to the ear, sound and connectivity is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought as a gift for my son. He wanted the Ear pods but settled on these instead. Now that he has used them he likes these much better then the Ear pods that most of his friends bought. We just bought 2 more Pairs for our daughters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these this is my 3rd pair got 2 last year for my older boys ,got this one for my youngest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty smooth purchase. There was a duscount and good device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when im listening to music, better than other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok item but would not stay in ear had to return it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and connects fast. Only complain is people have a hard time hearing me on the other end of the line.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They're just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehh,I should have gone with the sonys,I guess the only good thing about these is the price lol

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    quiet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are way to quiet. full blast is not even close to loud enough at the gym

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad set of earbuds for the price.Easy to get used to.

    I would recommend this to a friend