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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3691 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 3,691 reviews
  • Rated 1 out of 5 stars

    Not good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, let me say I like JBL. Im very happy with my Xtreme 2 bluetooth speaker and I have the JBL Live Pro 2 earbuds. The Live Pro 2's sound fantastic with rich bass that reaches pretty deep in the frequency range, and the noise cancelling is great, so I naturally figured these Tune 235's would be a good cheaper option for my wife to wear at the beach. I was wrong. Even with a good fit in the ear, the sound quality from these earbuds is terrible. Bass response is garbage and the tinny highs make these sound very cheap. We returned for another set and tried them on multiple devices and they just don't sound good, even with the JBL app and EQ. I honestly won't know how there are so many good reviews for these. If you're into music and sound quality at all it's not difficult to tell these sound like tin cans. My wife doesn't get into audio like I do at all and when she first tried them she immediately said "These sound awful, are they supposed to sound like that? They sound cheap, I'm taking them back." I expected better from JBL when they advertise them as having deep bass ON THE BOX! Testing back to back with my Live Pro 2 earbuds, these Tune 235 are not even remotely close. What a let down. Save your pennies and get something better.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback with our products. We'd like to work with you directly and try some troubleshooting with your unit. Please also try disabling the EQ on the app and check for different music application/ devices to check the audio. If you need more help, please contact us. JBL

  • Rated 4 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earphone. Very satisfied that i buy this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good overall, need design upgrades.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid earphones for 6 months. Then the charging connectors wear out and you can’t use them anymore. This is the charging design for all JBL earphones. I have gone through plenty due to the charging connectors wearing out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my son he is enjoying them would recommend them to everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never holds charge and always turns on when closed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had them for a year yet and my right ear bud doesnt hold a charge and is always turning on when i closed the case for charging! dont buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Well received they loved em! Using them daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sajid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing gift to my daughter she love's it and is exteremly happy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds, the battery last for awhile. The first time I charged the case was in a week. However, I wish it had more bass listening to my music. Overall, its good pair of earbuds and cost half the price of AirPods

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nay Nay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound it gives, battery life last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set.Never had wireless ear buds,I really like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son as a last minute gift the shipping was right on time and he loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sounding and options

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got these earbuds around Christmas time and they sounded really good and now 5 months later they sound poorly they don't get loud enough anymore and I tried everything to get them back to what they used to be but nothing worked and the features are stupid on them when I lost one of the buds I couldn't even find it even the setting to find it didn't even work for it it's very poorly made it's like they've been made with poorly made parts

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing your feedback on our JBL Tune 230NC TWS. We understand that it didn't meet your expectations. To get even more control over your unit, you may use the JBL Headphones App. Please note that its one-year warranty doesn't cover physical damages and lost/stolen units. JBL

  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amazing amazing amazing amazing amazing amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL EARBUDS 230NC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something that I did not like about them is the noise cancellation, it is bad, however you want, the noise from outside is heard, it is as if it were not activated, so I do not recommend them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fox the glitches

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth headphones work good. Unfortunately the nodes for the battery aren’t always able to make contact: or the magnet needs to be more powerful…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charging issue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality on the ear buds. But one of the ear buds does not charge anymore. This would be the second pair of JBL ear buds that I've owned and both pairs did the same. Left ear bud stopped charging. On the app it shows 100% charged. When I remove it from the case to use it it drops to 20%. Then it goes to 0.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Tune 235NC. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, please contact our customer support for assistance. JBL

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good earbuds. I’d like a little more bass but they sound pretty good. They’re pretty comfortable too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds falling out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept falling out of my ears. Not sure if it was due the earbuds falling, I started to hear static noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Gives JBL a bad name

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great when you first get them. However, two different sets have both had the left one no longer take a charge after just a couple of months.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 235NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Lasted 3 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for about 3 months. Now won't reliably charge or connect.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're here to help with your JBL Tune 235NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL