Customer Ratings & Reviews

Not very loud, and the quality of sound is subpar.

I had to replace my old earbuds. Saw these on sale it was a great buy for me. They sound great.

These ear buds are not as advertised. Sound quality is terrible along with the bass. It says bass all over the package but doesn’t reflect any quality when listening through the head phones. When you turn them up, they distort. Noise canceling is terrible too. Save your money. Unfortunately, I didn’t know you couldn’t return them after 15 days when I came in at day 20. I get it, my fault for not reading the fine print, but 30 days is a pretty standard return time in this Industry. I would have appreciated at least a store credit. It’s no wonder Best Buy’s are closing shop.

Love them i use them for work, they are lite easy to clean

Best headphones I ever bought. Easy to set up and use. No doubts what so ever.

Only work 3-4 months the left voice no work no charge

Fotlr the price they are good. When initially connecting to computre there is a loud static sound in both and after taping several times to connect, it finally works properly.

It works fine……………………………………………………………………………………...(:

I would have liked if they were just a bit more compact but they do the work.

Great quality. Great Value and ease of use. JBL never fails.

Amazing product to have. Works perfectly well and is of quality too.

The sound is clear and the size is good would recommend

Love it! Such a great headphones and easy to use functions

I have only had these headphones for 3 weeks, the left side earbud will not charge and unfortunately can’t return them with Best Buy’s 15 day policy. Do not waste your money on this product

I purchased 2 pair of these on Mother’s Day 2025. One of them just melted the charging port while being charged.

Never expected this from best buy. Ordered and picked in store. My wife opened and found mild scratches around case and buds.

I’ve had these for a little less than a year. For the price, the sound and noise cancelling is amazing! It doesn’t take much volume for it to completely tune out everything going on during my daily bus rides lol. They fit snug in my ear without leaving them sore like other earbuds I’ve had in the past, and are compact which makes it easy to carry around. The battery life is extremely long lasting, I could go a few days without having to plug in the case. Despite the wonderful sound quality, I do have to deduct a star due to the connectivity issues. A few months ago I started noticing the right earbud wasn’t turning on or charging, and thought I just had to clean it a bit or pair them again. While it was a temporary fix, it has now turned into a cycle where it’ll charge for a few seconds and suddenly stops working again. Honestly I didn’t mind using only one earbud at a time, but as I write this review both earbuds are now having this issue. While the case is at full charge, the earbuds themselves are barely or not charging at all. I will say that the noise cancelling on these earbuds will definitely be hard to beat!

It doesn’t disconnect of my iPhone after close the box. The earbuds isn’t synchronized charger, some time the left earbuds is run out battery other the right side is the problem.

I’ve been using the JBL noise-cancellation wireless earbuds for a few weeks now, and I am genuinely impressed with their performance. The sound quality is outstanding — crisp highs, deep bass, and a perfectly balanced mid-range that makes music, calls, and movies incredibly immersive. The Active Noise Cancellation (ANC) works brilliantly. It blocks out background noise effortlessly, whether I’m at the gym, in transit, or working in a busy café. I can finally enjoy my playlists without distractions! The earbuds are also very comfortable and lightweight, making them ideal for long listening sessions. The battery life is excellent, and the fast-charging feature is a real lifesaver when I’m on the go. Connectivity is smooth and stable, and the touch controls are intuitive and responsive.Overall, JBL has nailed it with this pair. If you’re looking for premium sound quality, reliable noise cancellation, and great comfort in a compact design, these earbuds are absolutely worth it!

the JBL Tune 230NC TWS were working fine, but the charging case stopped working after 5 months.