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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds highly for their sound quality, battery life, and comfortable fit. Many appreciate the bass and value for the price. However, some customers have reported occasional connectivity issues, charging problems, and concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,701 reviews
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Earbuds ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is poor battery is good but would not recommend

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you for providing feedback on our JBL Tune 230NC TWS. We understand that this product didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fiance accidentally washed his airpods. Gave these a shot in the meantime of his repair. He absolutely loves them! And 1/4 of the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a decent alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a decent alternative to the ipods, price point is good, performance is the same , only issue is the ear bids are small, but they have a few sizes

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Really bad experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to changed them after 2 weeks. Left ear star to not connect

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Why pay more?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Great ear fit. $175 LESS than AirPods.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds explode in your ears every couple hours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds on sale for $50, the regular price was $100. Unfortunately for the quality of these earbuds even the sale price is too expensive. These have a very cheap quality to them. I could describe it as plasticky. If you tap them with your nails they sound kind of hollow. But that is not the problem, in fact I probably would've kept them if that was the only problem. They make a very loud static type of sound around every 3 hours of playing. It's like they are exploding. There was a review here with 5 stars saying something along the lines of "it makes a weird noise but it is not a deal breaker". The noise it makes is definitely loud enough to be dangerous. It probably could affect your hearing. It is also such a mood killer to have this loud noise interrupting my songs. I returned the earbuds within a couple days. Of course there's always a chance that I got a defective pair. Did not want to deal with figuring out if it was

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 230NC TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound & quality are great for the price. A little large for my small ears, but overall good.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No noise cancellation and always disconnects from the phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, theres also the app that you can control the way they sound and many more features definitely recommend these bad boys

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted 13 months. 12 month warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great. One bud will hold a charge no longer than 15 minutes. 13 months old. 12 month warranty. They know their product.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune 235NC TWS, we recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If the issue still persists, please contact our customer support. JBL

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out of my ear more then i would like and sound only ok.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. The largest size earbuds supplied can only fit a child, if that. You cannot buy aftermarket larger silicone because they will no longer fit into charging case. I have spent more time pushing into ear and searching on ground when they fall out. Noise cancellation is non existent. Got these on deal of day for 30 bucks still got ripped off.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This is not what we want you to experience with our JBL Tune 235NC TWS. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. Also, the noise- canceling feature of these earbuds can only be activated while playing music. For further assistance, feel free to contact our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    More improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item and nice sound but charger wire not long too small

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to the earbud game, didn’t want to spend a fortune on AirPods and hate them. Love these, the sound is great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JBL 230nc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, easy to use. noise cancelling works well and case is neat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jbl ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just okay for the use ulta sensitive to vibration

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fits my ears nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont use earbuds a lot because I have inner ear issues but these fit really nicely and sit in my ears without falling out!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weak Bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in bass performance overall. Settings will not increase bass

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you for providing feedback on our JBL Tune 230NC TWS. We understand that the sonic output of this product didn't meet your expectations. We suggest using the EQ settings of the JBL Headphones App to adjust the Bass and treble to suit your needs. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. JBL

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Didnt last long

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give 5 but they stopped working after 2 months. Sounded good while they lasted.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback on our JBL Tune 235NC TWS. We're always looking for ways to improve our products. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Worth $79

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good. They sound as good as my Jabra Elite Pro 7"s. Don't sound as good as my Sony Linkbud S. The noise canceling is horrible. I actually use them with ANC off most of the time because it just doesn't work well. The App is nice. For the $79 i paid for them they are nice.

    I would recommend this to a friend