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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds highly for their sound quality, battery life, and comfortable fit. Many appreciate the bass and value for the price. However, some customers have reported occasional connectivity issues, charging problems, and concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,701 reviews
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as i would like them to be, but they are good enough

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for two months tops until the sound quality and overall Bluetooth connection ultimately suffers. Won't be getting these again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 pair with no luck. Avoid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair lasted 5 months before one ear pod died. Got another pair of the same since I had the 24 month warranty under my membership and my son liked them. Well the second pair lasted 4 months before the same issue happened. Returned and went with some beats the 3rd time around

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Decent sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4+ hours on my ears... no pain & no dismcomfort :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    EarbudsWireless@2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few issues: sometimes falls out of ear, then reception is interrupted!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones on sale for my teenage son, and he has not had any complaints. JBL is a good solid brand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful customer service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE… stopped hold a charge after just 6 months buys that the least of the problems. Warranty process is awful. Slow responses, dishonest reps, misinformation, poor documentation… nothing short of terrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value headphones. They sound as good or better than my AirPods and are way cheaper. JBL has always been quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Good battery life and good connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing at cancelling out sounds from work machines and my family

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Superb!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were exactly what we were looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for personal and office use. Good bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorites to use in my landscape job. They allow me to hear music without loosing focus to my surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    68

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on my Opinion JBL is One of the Best done

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CRAP!, they worked good for a few days and now they either won’t connect or only one side does actually connect

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 235NC. Please check if both earbuds are charging. If yes, try to reconnect the left and the right earbuds by tapping the button of both earbuds three times. Please also unpair or forget the JBL Tune 235TWS on your source device. If manually pairing them fails to resolve the issue, please try to unpair them again and perform a factory reset. To reset the earbuds, plug the charging case into a power source and insert both earbuds. Press and hold the button on the right pod for about 5 seconds until the LED turns off and on again. Resetting the earbuds will wipe all of their previous pairings and settings, so it will be necessary to pair them again. If the issue continues, please contact our customer support for more assistance. JBL

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid for the price. Don’t lose them. Battery life is fantastic.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad Connectivity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience with trying to get them to stay connected to my iPhone. I've had a much better experience just using Apple airpods.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my dad since he works outdoors and to this day theyre still keeping up with him and the elements

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s OK for emergency, but for longevity is not comfortable

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Unfortunately I’ll be returning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I will be returning them as they were brought as a gift. The person we gifted them to had an android phone and we could not get them to connect. We tried several times. Unpaired and repaired without success. I love the JBL products but this one just didn’t work as expected.

    I would recommend this to a friend