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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds highly for their sound quality, battery life, and comfortable fit. Many appreciate the bass and value for the price. However, some customers have reported occasional connectivity issues, charging problems, and concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,701 reviews
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the wifey she loves them and sounds great and the price was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful subwoofer, and as a metal rock lover, this is the perfect deal for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and recommend for anyone who is looking for a Christmas present.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Poor connection issue with good sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frequent disconnection from my S21 plus and the JBL app is not user-friendly. Disconnects from the phone in between calls. I have seen better connections than this in cheaper earbuds.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Tune 230NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well liked gift purchased these for my nephew. He is very happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my mom. She uses them primarily for phone calls and music.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant use them to cancel phone call and when you have one the ear you can hear everything. You can barely hear people talkimg on them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice earbuds easy to use and works perfect the price was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality and style A+. A better earphone for an affordable price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    need stronger

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i still have these but battery drains after having them for months good hearing but they lag off the bluehooth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right headphone randomly stops working for hours or days at a time

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Tune 235NC TWS. It is possible that the right earbud is not paired with the left. To re-pair them again, please try placing them back in the case, close it, and then take both the earbuds out at the same time. If the issue remains, try resetting them by tapping the earbuds twice and holding them for more than five seconds while it is powered on. You may need to 'forget' your headphones on your device to pair it again. For further assistance, please contact us. JBL

  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like them at all. Sound was nothing like apple pro.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always here to help with your JBL Tune 235NC TWS. If you need further assistance with your earbuds, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 5 out of 5 stars

    headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my kid. Works great for him. Links it to iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I purchased these for my son ans he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds and easy to use. Have been using these for a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my husband. He is really happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. The sales person was very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fully charge does not last over 8 hour day with a full charge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy these.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were so bad I went back to wired headphones. JBL is trash, not worth a quarter of what they cost.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We understand that our JBL Tune 230NC TWS didn't meet your expectations. We'd like to work with you directly and know more about the issue you're experiencing with your unit. Please contact JBL Customer Support. JBL

  • Rated 1 out of 5 stars

    Not the ones. I still love JBL tho.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nah Bra. Its's like nope. These ain't the ones. Whatever other pair you have that you may be choosing between, get those instead. I love JBL. But on these...nah.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 230NC TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL