Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$89.99
Save $10
The comparable value is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds highly for their sound quality, battery life, and comfortable fit. Many appreciate the bass and value for the price. However, some customers have reported occasional connectivity issues, charging problems, and concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 3,701 reviews
  • Rated 5 out of 5 stars

    Mrs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son as a last minute gift the shipping was right on time and he loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sounding and options

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got these earbuds around Christmas time and they sounded really good and now 5 months later they sound poorly they don't get loud enough anymore and I tried everything to get them back to what they used to be but nothing worked and the features are stupid on them when I lost one of the buds I couldn't even find it even the setting to find it didn't even work for it it's very poorly made it's like they've been made with poorly made parts

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing your feedback on our JBL Tune 230NC TWS. We understand that it didn't meet your expectations. To get even more control over your unit, you may use the JBL Headphones App. Please note that its one-year warranty doesn't cover physical damages and lost/stolen units. JBL

  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amazing amazing amazing amazing amazing amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL EARBUDS 230NC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something that I did not like about them is the noise cancellation, it is bad, however you want, the noise from outside is heard, it is as if it were not activated, so I do not recommend them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charging issue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality on the ear buds. But one of the ear buds does not charge anymore. This would be the second pair of JBL ear buds that I've owned and both pairs did the same. Left ear bud stopped charging. On the app it shows 100% charged. When I remove it from the case to use it it drops to 20%. Then it goes to 0.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Tune 235NC. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, please contact our customer support for assistance. JBL

  • Rated 2 out of 5 stars

    Fox the glitches

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth headphones work good. Unfortunately the nodes for the battery aren’t always able to make contact: or the magnet needs to be more powerful…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good earbuds. I’d like a little more bass but they sound pretty good. They’re pretty comfortable too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds falling out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept falling out of my ears. Not sure if it was due the earbuds falling, I started to hear static noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Gives JBL a bad name

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great when you first get them. However, two different sets have both had the left one no longer take a charge after just a couple of months.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 235NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Lasted 3 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for about 3 months. Now won't reliably charge or connect.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're here to help with your JBL Tune 235NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    dont buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought them because they had a finding this so that they played a sound however it only works outside the case and i lost mine no replacement was sent:( best buy please send another pair

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Right earbud doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud doesn't charge or even turn on. I opened the app, and the right earbud doesn't even have a charge bar, and when i put it in the case to charge the light doesn't turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so sick and tired of earbuds that aren't small enough for my ears. There is literally 1 brand that does it well, but they have discontinued, so I gave JBL a try after purchasing 3 other brands, and, low and behold, it stretches my ear painfully, and I can only wear them for a few minutes at a time. And before you come after me, yes, I change out to the smaller attachments, but that's not the part that hurts; it's the base that rests in the outer part of the ear. Oh, and the sound quality isn't great either.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune 235NC TWS didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful Sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife loves these ear buds! They sound great and are nice for phone calls.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noise cancelling issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a truck driver and when i hit big bumps or crack my window the noise canceling breaks up the sound bad. Sound like there is static. In a quiet environment the sound is good

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing your feedback on our JBL Tune 235NC TWS. We understand that this product didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. JBL

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    I love them best jbl headphones ive bought yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jbl 230 better than the Skullcandys by far love thme the bass is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Meh.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just average. The biggest con us that there is no way to adjust the volume without touching your phone. The sound on the headphone us good. The noise canceling is not very good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    JBL is still just “ok”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was ok. Fit was poor. Even the largest tip was small.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 235NC TWS. You can also try to look for ear tips from third-party sellers that might provide a more comfortable fit for you. We truly appreciate your insights and will ensure your feedback reaches the appropriate team for consideration. JBL

  • Rated 1 out of 5 stars

    Works right up until the JBL warranty runs out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for almost a year but they begin to hold a miniscule amount of charge right when the 1 year warranty runs out. 14 months in and left earbud lasts for 10 minutes while the right lasts 30 minutes.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to connect. Sound quality sounds like it is far away.They feel awkward in my ears.I was gifted $19 tws headphones and they sounded way better than this.kinda bulky and not many cute cases available

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide feedback. We're sorry to hear that the JBL Tune 230NC TWS did not meet your expectation. For sound quality, you may install the JBL Headphones App to access the equalizer feature to improve the sonic output of the earbuds. For any questions or concerns about the device, please contact our customer support for further assistance. JBL