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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 648 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 648 reviews
  • Rated 2 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not what I expected. It hurts my ear every time I use it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wear with beanie, they hurt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear them throughout the day. They hurt the most of all jbl earbuds ive had

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left earbud stopped working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud just completely stopped working. Won't charge, read bluetooth, or function at all. I'm very careful with my electronics to make sure they last, so this is frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost i e rhey cant replace

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks. The rubbers didnt fit right and one fell out and i didnt bifuce. And jbl cant find ine to sale or comp.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    one of the earbuds died after just 1 week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the earbuds died after just 1 week. Would not charge or turn on. Best Buy made the refund process easy though

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay but not okay.....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they are ok Doesn't have noise cancelation like claimed to be

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JBL earphones Bad Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last 2 months one of the ear pod stop charging Don’t buy this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep cutting out, every few seconds. The bluetooth connection doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL earbuds don’t connect at all. Tried to connect them to my iPhone 14 Pro Max and they failed Bluetooth connection.. don’t waste your money on terrible product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WASTE OF MONEY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell out of my ear once....never worked again. Overpriced & cheap quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Plor product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product rings in ear and randomly beeps super loud while using

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I disappointed in noise cancelation fearure and s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelation is not good and the base and sound also not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor performance not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after about 6 weeks. Doesn’t connect or charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big letdown

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound quality. Bad microphone during calls

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working in Under a Month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL headphones failed early; return window missed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not receive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive them idk what happened it’s it’s pitiful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to return them because they keep falling out my ear!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No sound at all. Bummed I didn’t return them. Sony 710s are the way to go

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit and feel. They sound great. Good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit,great price,quality sound, multiple ear sizes

    I would recommend this to a friend