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Customer Ratings & Reviews

Your price for this item is $59.95
The comparable value price is $109.95

Customer reviews

Rating 4.6 out of 5 stars with 448 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the Tune 245NC True Wireless Noise Cancelling Earbuds sound quality and battery life. Many find the earbuds comfortable, even during extended use. The fit is also a highlight for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 448 reviews
  • Rated 3 out of 5 stars

    JBL ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to return. Ear buds hurt. Going to make a different purchase today.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Ear buds

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are average which is surprising since JBL is typically a good brand. The sound and noise cancellation is minimal at best. I am not sure why they are normally $110. I am glad I got them on sale otherwise I would have returned them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound to low

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is to low and i sill here people in the background

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is too low. Otherwise, not bad for the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No so great..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with these and returned them. The sound wasn’t good at all. Sony has beat them all out, so far. Go look at the Sony “old style blue see through” if you want real quality, fantastic sound, and true noise canceling. Read my review there.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible - downgrade from earlier versions Tune NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible sound - worse than the Tune 210 or any of the earlier ... thought it would be an upgrade over the earlier versions which I love ... no idea how these could be that bad

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Brandon’s Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation doesn’t work. I can still hear everything in the background. I wouldn’t have purchased them had I known that. Other than that they’re great for phone calls and everyday use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was not good at all. And when I got a phone call I couldn’t even answer it. It would just go quiet when I answered. No sound at all. Overall very unhappy with them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies quick on the earbud case. Earbuds don’t hold a charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good While it Lasts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL NC245s have a great sound and ANC for the price. The right earbud, with no exposure to any form of damage, sand, or water, died. It won't charge and it won't connect, it this happened with 20 day of purchase, just outside of Best Buys return window.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give these 0 stars I would because these headphones was horrible. The right side didn't charge after just 1 week. I didn't drop them or damage them in anyway. The charging case didn't keep it's charger. The NC feature didn't work. Go buy something else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable They do not come with any rubber tips.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not what I expected. It hurts my ear every time I use it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wear with beanie, they hurt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear them throughout the day. They hurt the most of all jbl earbuds ive had

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after owning for less than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally like JBL. Unfortunately the case on these earbuds stopped working after owning them for under a month. When they worked, they were fine, but now the case will not even light up when plugged in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left earbud stopped working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud just completely stopped working. Won't charge, read bluetooth, or function at all. I'm very careful with my electronics to make sure they last, so this is frustrating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay but not okay.....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they are ok Doesn't have noise cancelation like claimed to be

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep cutting out, every few seconds. The bluetooth connection doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL earbuds don’t connect at all. Tried to connect them to my iPhone 14 Pro Max and they failed Bluetooth connection.. don’t waste your money on terrible product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Plor product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product rings in ear and randomly beeps super loud while using

    No, I would not recommend this to a friend