Customer Ratings & Reviews
- Model:
- JBLT245NCTWSBLKAM
- |
- SKU:
- 6628905
Customer reviews
Rating 4.6 out of 5 stars with 679 reviews
(679 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Tune 245NC True Wireless Noise Cancelling Earbuds sound quality, comfort, and battery life. Many also appreciate the fit and connectivity of the earbuds. However, some customers have reported occasional volume issues. Overall, the earbuds seem to be well-received.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bad, wont charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Bought them as a gift, they received them on 2/14 and writhing a day, the charging case would not charge the earbuds. We tried everything to get it to work including reaching out to JBL customer service. I’m outside of the return period so she’s stuck with them.
No, I would not recommend this to a friendRated 1 out of 5 stars
One earbud stopped working after 2 weeks.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds were great until they weren’t. The right earbud decided to stop charging and no matter how many times I try to clean it or fix the issue, it will not charge. It’s only been two weeks and I can only use one earbud. Waste a money, do not buy unless you only like using one earbud.
No, I would not recommend this to a friendRated 1 out of 5 stars
Keeps connecting to bluetooth while stowed away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 12/31/2025 and so far has worked GREAT for almost 4 weeks. All of a sudden my phone's bluetooth started connecting to it while both earbuds were in the case and closed. It became very annoying always constantly having to turn off my bluetooth. I'll be talking on my phone and sometimes it would connect to them. Will be returning them.
No, I would not recommend this to a friendRated 2 out of 5 stars
Wish it was better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable. Sound is choppy and not good to make calls with.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give these 0 stars I would because these headphones was horrible. The right side didn't charge after just 1 week. I didn't drop them or damage them in anyway. The charging case didn't keep it's charger. The NC feature didn't work. Go buy something else.
No, I would not recommend this to a friendRated 2 out of 5 stars
Battery
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies quick on the earbud case. Earbuds don’t hold a charge
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap/Bad Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it about a month ago and the Right earbud already won’t charge. Horrible quality product, I would look for something else if you value your money.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
JBL airpodds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality soun, but my right side one stop to working
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable They do not come with any rubber tips.
No, I would not recommend this to a friendRated 2 out of 5 stars
Wear with beanie, they hurt
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wear them throughout the day. They hurt the most of all jbl earbuds ive had
No, I would not recommend this to a friendRated 2 out of 5 stars
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not what I expected. It hurts my ear every time I use it
No, I would not recommend this to a friendRated 1 out of 5 stars
Left earbud stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud just completely stopped working. Won't charge, read bluetooth, or function at all. I'm very careful with my electronics to make sure they last, so this is frustrating.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lost i e rhey cant replace
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks. The rubbers didnt fit right and one fell out and i didnt bifuce. And jbl cant find ine to sale or comp.
No, I would not recommend this to a friendRated 2 out of 5 stars
Okay but not okay.....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they are ok Doesn't have noise cancelation like claimed to be
I would recommend this to a friendRated 1 out of 5 stars
one of the earbuds died after just 1 week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the earbuds died after just 1 week. Would not charge or turn on. Best Buy made the refund process easy though
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad battery performance as well as not comfortable ear buds
No, I would not recommend this to a friendRated 1 out of 5 stars
Dead after 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear bud stopped charging / working after 4 months of use
No, I would not recommend this to a friendRated 1 out of 5 stars
JBL earphones Bad Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last 2 months one of the ear pod stop charging Don’t buy this product
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These JBL earbuds don’t connect at all. Tried to connect them to my iPhone 14 Pro Max and they failed Bluetooth connection.. don’t waste your money on terrible product
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They keep cutting out, every few seconds. The bluetooth connection doesn't work.
No, I would not recommend this to a friend