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Customer Ratings & Reviews

$99.95

Customer reviews

Rating 4.6 out of 5 stars with 685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, long battery life, and overall comfort of the product. Many also appreciate its great price, reliable connectivity, and lightweight design, noting the good bass. However, some customers have found the fit to be uncomfortable and the volume to be a bit low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 685 reviews
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had to replace now twice. The first in a year the second pair within the year. Constantly drops its pairing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. Don’t like the plastic feeling. Cushion on ear feels cheap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger did not come with headset. It was supposed to. Return was a pain. Although it was shipped to house with purchase we had to wait over week for a replacement to be sent to store and we had to pick it up. They would not have it delivered to house. Craziest thing I’ve ever heard. Shipping only available during initial purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Side of headphone brakes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side of the headphone broke. Although the sound and look is great, it seems very delicate so it should have come with a case.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact us at: (800) 336-4525 JBL

  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed with this product in fact I was disappointed because I do like JBL.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL 66ONC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has a lot of intricacies to operate properly. Sometimes it will not turn off and other time it will not connect to Bluetooth.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get something better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item but it skips when playing. Cannot find a way around it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great price . Great builds. But i was using airpods pro and it should be better than air pods but it was not which actually disapoint me . Thats why i return it at the end.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing feedback on our JBL Tune 660NC. We understand that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to submit your feedback to the appropriate team. JBL

  • Rated 1 out of 5 stars

    Worst headphones do not buy broke easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones in july and they broke the minute i got them the noise cancelation is terrible

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 660NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 2 out of 5 stars

    Broke after less than 2 months

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad quality sound or fit, but not good if you are needing something sturdy or quality material. Broke after less than 2 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Price good. User ease good. Likeness ok.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. Wish they were a bit bigger. More cushion but overall ok for price point

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound really good and work perfectly for my son. He likes em a lot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty cheap pricewise easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this from my daughter and she really loves them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return one side wasn’t working got different brand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    School Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Better than the $140 headphones I bought.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They’re ok.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not loud enough for me nor the bass. Gave them to my 10yo.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL verses Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is better to purchase because of sound quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avg cause it was a gift, i Didn't use. I'll have to ask

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap looking, feeling. Have bought JBL similar headphones in the past that i have loved. These are going back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OWNER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POOR DESIGN FOR RECHARGE PORT. WOULD LOOK FOR A DIFFERENT SET DO TO RECHARGE PORT LOCATION.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're always looking for ways to improve, and we'll make sure to pass this along to our development team. JBL