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Customer Ratings & Reviews

$99.95

Customer reviews

Rating 4.6 out of 5 stars with 685 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, long battery life, and overall comfort of the product. Many also appreciate its great price, reliable connectivity, and lightweight design, noting the good bass. However, some customers have found the fit to be uncomfortable and the volume to be a bit low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 685 reviews
  • Rated 1 out of 5 stars

    Expected more for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These might have the worst range of any headphones/earbuds I've ever used. My phone will be in my pocket and this thing will struggle to keep connected to them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy if you operate loud/heavy equipment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a pair of 510BT for about 3 years and loved them, so I wanted to upgrade to these after my previous pair broke. Huge mistake. They make the most god-awful crackling sounds when music is playing and anything loud is happening in the background. It makes listening to music of any genre incredibly unpleasant.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune 510BT didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 2 out of 5 stars

    PK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass distorted. Took back and bought the cheaper pair and they are better!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 660NC. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 2 out of 5 stars

    Inadequate noise cancellation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones did not adequately cancel noise as expected.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 660NC. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 2 out of 5 stars

    Non noise canceling headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling was not good at canceling noise.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 660NC. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 1 out of 5 stars

    bad material

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the rubber start peeling on the earphone after only few months

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 660NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Head phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my non and it stopped charging less than a year

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. With our JBL JBL Tune 660NC, please try using a different USB cable and USB charger (preferably one with a minimum 2 amp rating), as well as unplugging and re-plugging the cable from your device. The product's charging port may also become clogged with sand or grit. Examine the port. If necessary, use compressed air to clean. If the issue still persists, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get the thing hooked up with the app, so it is in my closet collecting dust.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We would like to inform you that the JBL Tune 660NC is not compatible with the JBL Headphones App. JBL

  • Rated 1 out of 5 stars

    Tv headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work on Samsung Smart TVs. Tried everything

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    JBL Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones give clear sound, fits secure when I'm working out, the charge last long, easy bluetooth connectivity and I can take phone calls as well. This is a great product. I will buy a set for my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphone for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit, durable yet soft. Sound is great and absolutely love the noise cancelling feature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re nice lightweight comfortable. My day like the noise cancellation works great. Couldn’t ask for anything better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    This is a great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. Sound quality is excellent. Battery life lasts a long time. Would recommend this product to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and sound. They fit perfectly and the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    JBl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery will last forever and the noise is good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling capacity of these headphones is great, and unlike other noice cancelling headphones, does not cause my inner ears to hurt. The sound is strong as well. My only qualm is that the earpieces are small and tight, sitting on the ear rather than around, which hurts after a while. Would recommend this brand and type of headphone, but with a different ear piece.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    My Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and use Great price Very light and feels comfortable to use Great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I really recommend them..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and nice design. The sound is incredible…

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Work great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, and thet are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfy, but not Cancel-y

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, nicely priced. My only hang up is the noise cancelling part is hardly a thing. I got them because my youngest daughter has a higher pitch screech then Mariah Carey, so I’d say they work more like light earplugs than total cancellers.

    I would recommend this to a friend