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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 520 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, and price of the Tune 760NC Wireless Noise Cancelling Over-Ear Headphones. They appreciate the excellent audio performance, noise cancellation, and comfortable fit of the headphones. The long battery life and affordable price are also highly praised. However, some customers feel that the bass could be improved and that the volume could be louder. Additionally, a few users have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 520 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality on this item. User-friendly setup easy to sync

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, but turning off/on the noise cancelling takes some work

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback and value your input about our JBL Tune 760NC. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 3 out of 5 stars

    Nater2244

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them at first but it really didn't fit my head so I trade them in

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Noise cancellation is great and sound is very loud and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work and the noice canceling is great too recomend this

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buyable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good heaphones, great price, great sounding, great price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds like a horn was blown. I wouldn’t buy it!!!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 760NC. Please try different streaming apps and services. Try to connect a phone via Bluetooth and play music. If the issue still persists, please reach out to JBL Customer Support. JBL

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Headphones Not Charging after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones aren't recharging when I plug them into the charger, despite being used gently for only two months.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 760NC. If there is no light indicator even plugged in please try a different cable or try charging it into a different power outlet. Examine the charging port for debris or bent pins. Try charging the headphones overnight. Move the charger around the charging port to see if that helps. If the issue remains, please contact JBL Customer Support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very nice sound and I'm very happy,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Over Priced.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend them for the price. They feel cheap and the sound quality is not the best the base makes the rest of the music muddy, maybe if they were 50% off.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. If you'd like to add more bass to your JBL Tune 760NC, you may adjust the sound by using the built-in equalizer on your streaming services or a third-party app. If you need more help, please contact our customer support. JBL

  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    not good headphones, even if on a budget.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not at all what i was expecting. sound is horrible, along with bass and treble.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 760Nc. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 5 out of 5 stars

    Get chu one of these

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and i were looking for headphone for our daughter and these ones hit the spot. We kove JBL and Samsung and this was the perfect gift.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality, not worth the money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my collage age daughter for Christmas last year. They quit working after 7 months. These are not worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greeat Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for our Amazon Fire HD Tablet for the car trips. We created our own entertainment system and used these headphones for it. Works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works great, but then not able to recharge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great, but wont recharge. It essentially starts the stops a minute later.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing feedback on our JBL Tune 760NC. When charging your headphones, it's necessary that you are using the proper power brick/adapter rated at 5V and at least 1A. Also, you may try using a different cable or charging it into a different power outlet. See if there's any sand or dirt in the speaker's charging port, then clean it with compressed air. If the issue continues, please contact our JBL Customer Support. JBL

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    JBL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable headphones but they sometimes disconnect from my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because my AirPod pros are going out I thought they looked good. I got to my car and put them on the first song I played they started to rattle in the left ear. I dident even play them loud

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite what sales representative on phone and at store recommended, these headphones are not noise cancelling. Maybe noise muffling at best. Misleading product description and poor customer service.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the feedback. We're here to help with your JBL Tune 760NC. To enable the Active Noise Cancelling feature, please press the button near the Power button. If you are still having muffled sounds, it is possible that it is caused by the song genres or the source device. Please try connecting your unit to other source devices and use other music apps. If the issue remains, try resetting it by pressing and holding the "Volume+" and "Volume-" for more than five seconds while your unit is powered on. You might need to 'forget' your unit on your device to pair them again. If you need more help, please contact us. JBL

  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad connectivity , poor sound, uncomfortable , is cheap but minimum quality

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback on our JBL Tune 760NC. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you have any questions or concerns with your unit, please contact our customer support via our official website or toll-free hotline. JBL

  • Rated 4 out of 5 stars

    Too soon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift. I will not be able to give a review until after christmas.

    I would recommend this to a friend