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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 520 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, and price of the Tune 760NC Wireless Noise Cancelling Over-Ear Headphones. They appreciate the excellent audio performance, noise cancellation, and comfortable fit of the headphones. The long battery life and affordable price are also highly praised. However, some customers feel that the bass could be improved and that the volume could be louder. Additionally, a few users have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 520 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best JBL headphones for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality best headphones for that price!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Broken power button

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for less than a year and already are broken. They have always been somewhat hard to turn on, and now the power button has completely stopped working. The only positive thing I can say is that they are comfortable and do cancel noise.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback on our JBL Tune 760NC. We're here to help. Please be advised that this product comes with a one-year warranty. The warranty excludes damage resulting from abuse, accidents, modifications, or other causes that are not defects in materials and workmanship (loss or theft).​ You may contact JBL Customer Support for further assistance. JBL

  • Rated 5 out of 5 stars

    Head Phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Head Phone was purchased mainly for Mowing grass. I'm 80 yrs old and trying to save my hearing. The Head Phones do a " Great " job.I have not used the music with them yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset audio is good. Price is okay. Good for entry level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a. Christmas present to my granddaughter. She said it was good and glad that she liked its

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre heaphones. Nothing great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (Disclaimer: I did not buy these from best buy). Decent headphones, they do the job, but don't expect anything great. I've only had them for about 4 months and already the battery is clearly degraded. Sound is ok, better than some earbuds. Thats about it though. I also cant find these headphones in the JBL app either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good headphones. bass is alright. Noise canceling is okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the item I ordered and the delivery was on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL 760NC Really Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a five if the battery did not break. Get a second one thanks to Best Buy customers service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom loves her gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for mom. She uses on her Tv, and her phone for music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase got them on sale and pick up was fast as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great just a little to must base with noise cancellation turned on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for my Daughter and she loves them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    DOES not WORK WITH JBL APP!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit a little tight, the NC is not as good as others in price range. Battery life is excellent. BUT other JBL features that are APP controlled are NOT available (AND JBL calls these NEW, and their web site says all new headphones/buds are JBL App compatible (DECEPTION - Tune 660NC and Tune770NC are supported)). The feature I'm missing is the JBL EQ and then ability to change the NC function from the APP. I have other JBL Headphones, I expected these new headphones to support what I bought more than 2 years ago.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 760NC. We are committed to providing an exceptional user experience. While this model isn't compatible with the JBL Headphones App, you can use the built-in equalizer directly through the music streaming apps (Spotify, Apple Music, iTunes, etc.) or by downloading any third-party equalizer app. If you're also looking for app-compatible over-ear headphones, please check out our JBL Live Series Headphones, such as the JBL Live 460NC or the JBL Live 660NC. JBL

  • Rated 5 out of 5 stars

    Perfection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones perfect for working out and also for work

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Faulty headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear phones are comfortable, but there is no sound in the right ear. The noise canceling does not really work. I am going to return them and get something different. They were on sale for $99.00 but not worth it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. You may experience no sound in one channel of your JBL Tune 760NC due to issues with balance control, EQ settings, or source device. Try checking the balance control on your source device by going to the "Accessibility" settings as well as the balance control on your music player app commonly found in the playback or EQ settings. Make sure that the left/right balance control is set to default (centered). Lastly, try to connect the headphones to a different device (phone/tablet/music player) to determine if the issue lies with the headphones or the initial device you paired them with. If you wish to return your JBL Tune 760NC, you have 30 days from the date of purchase. You can either return it to the authorized seller or contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST). JBL

  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    :,(

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after one month won’t charge at all. the headphones would also pick up feedback from the microphone and the bass would distort.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're here to help with your JBL Tune 760 NC. Please try using a different Type-C USB charging cable and charging adapter. You may also try cleaning the charging port of the headphones. If the issue still persists, please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Only last 3 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fine at first but now have static in the left ear constantly after 3 months. Also Best Buy has a return policy of only 15 days!? Yeah, won’t buy anything from them again with that policy.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. Please try these steps to help resolve the issue with your JBL Tune 760NC. First, try turning off the EQ settings if you are using them. Next, try connecting the headphones to other devices. If the issue remains, try resetting it; while the headphones are on, press and hold the "Volume +" and "Volume -" for more than 5 seconds until it shuts off. For further assistance, please contact us. JBL

  • Rated 1 out of 5 stars

    Profiled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last week, I was profiled, harassed and followed when I entered Best Buy. I will never buy another product from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    jbl head phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this item not even in months and it’s already broke the speaker blows off I’m not even listening to it anymore

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune760NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support via our official website or toll-free number. JBL