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Customer Ratings & Reviews

Your price for this item is $79.95
The comparable value price is $149.95

Customer reviews

Rating 4.6 out of 5 stars with 394 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 394 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A complete price performance product. Wireless was never a problem for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set just has a shorter battery life than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price I brought it for my friend it was too good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great AT First

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them when i first started using them. The NC worked very good. After a week of light use. The right ear started getting a wind sound to it. Even when it wasn't connected to anything. ill be returning them and trying something else.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customer's to have with our products. In case you need assistance with our products, please feel free to contact us so we can try some troubleshooting steps to assist you. JBL

  • Rated 5 out of 5 stars

    earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my grand daughter. she was thrilled and is very happy to have them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is good but fit not so much.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted these to wear outside when doing yard work and the price was right, but the fit just didn't work out.....for being advertised as "over the ear" headphones they didn't didn't fit over mine and no I don't have big ears...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to get the noise cancelling to work. Had to wire connect to the new iPad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. I can use a little more nouse canceling.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So normally id swear by jbl, but this pair of headphones is static and broken transmission of music when connected. Ill just have to keep using my earbuds. Sad and disappointed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear but thin sounding. Average performance headphones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid product. good price to quality ratio, would purchase again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good battery life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of these. Battery life isnt good, because it wont shut its self off when not in use, so it drains quick when not in use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken& Useless within 40 days... no returns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the sound comfort and features of these headphones. I used them exclusively ay my office desk.. they were never used for outdoor activities.. BUT THE right ear cup's swivel (CHEAP PLASTIC + POOR DESIGN) connection BROKE away from the head band.. now they will not fit in head/ears.. essentially worthless at 40 days after purchase.. NO RETURNS after 30 days.. there is a reason they are on SALE...DONT WASTE YOUR $$..

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. This is not the experience we would like you to have with our JBL Tune 770NC. These headphones have a 1-year warranty period from the date of purchase. Please feel free to contact us directly so we can assist you further with the warranty process. JBL

  • Rated 3 out of 5 stars

    just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and features are great but they are just not very comfortable. They are too tight/firm

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt even last a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these things and the left ear broke off, didnt even make it a month

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    JBL Feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad noise cancelation. I can hear everything. The only noise it covers is very low hums of a dishwasher or gas stove.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not noise-canceling. For what I purchased them for it was better to just get the ones that go directly into your ears.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're here to help with your JBL Tune 770NC. We'd like to work with you directly to address the issues you're experiencing with the noise-canceling feature of your headphones. Please contact JBL Customer Support so we can assist you. JBL

  • Rated 1 out of 5 stars

    Cut out too much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding when they don't cut out. Unable to listen to movies or music without them cutting out. Tried everything suggested and finally had to return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terribly uncomfortable, short headband (even when expanded to largest size) cuts into my head. I’m a medium sized woman. No way this would work for a man. Instructions are unclear. All buttons are black with black text (too hard to see) Have to download an app to make them work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JBL -770NC Wireles- don’t purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These over ear are the worst. There is popping going on in the right ear muff when listening to music. I thought it maybe be the type of music I was listening to so I changed genres same popping!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To fix the popping sound issue, we recommend resetting your headphones by pressing and holding the volume + and volume - buttons simultaneously for more than 5 seconds until the unit turns off. If you need further assistance, please contact us at (800) 336-4525. Our support team is available Monday to Friday from 9:00 am to 11:00 pm (ET) and Saturday to Sunday from 9:00 am to 5:00 pm (ET). JBL