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Customer Ratings & Reviews

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Your price for this item is $79.95
The comparable value price is $149.95

Customer reviews

Rating 4.6 out of 5 stars with 379 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Tune 770NC headphones for their excellent sound quality, comfortable fit, and amazing battery life. Many appreciate the punchy bass and ease of connectivity. Some customers feel that the overall volume could be louder and the ear cups could be larger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-379 of 379 reviews
  • Rated 1 out of 5 stars

    Didnt even last a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these things and the left ear broke off, didnt even make it a month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cut out too much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding when they don't cut out. Unable to listen to movies or music without them cutting out. Tried everything suggested and finally had to return them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not noise-canceling. For what I purchased them for it was better to just get the ones that go directly into your ears.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're here to help with your JBL Tune 770NC. We'd like to work with you directly to address the issues you're experiencing with the noise-canceling feature of your headphones. Please contact JBL Customer Support so we can assist you. JBL

  • Rated 1 out of 5 stars

    Terrible!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terribly uncomfortable, short headband (even when expanded to largest size) cuts into my head. I’m a medium sized woman. No way this would work for a man. Instructions are unclear. All buttons are black with black text (too hard to see) Have to download an app to make them work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JBL -770NC Wireles- don’t purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These over ear are the worst. There is popping going on in the right ear muff when listening to music. I thought it maybe be the type of music I was listening to so I changed genres same popping!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To fix the popping sound issue, we recommend resetting your headphones by pressing and holding the volume + and volume - buttons simultaneously for more than 5 seconds until the unit turns off. If you need further assistance, please contact us at (800) 336-4525. Our support team is available Monday to Friday from 9:00 am to 11:00 pm (ET) and Saturday to Sunday from 9:00 am to 5:00 pm (ET). JBL

  • Rated 1 out of 5 stars

    Didn’t like

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work out of the box after charging all night, cheap quality and ear pieces were too small for my normal size ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never got my package and they have no customer support and blocked me from filing a claim with ups, shop at b and h, the service is impeccable and its usually cheaper

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Really great headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to replace a pair of Skull Candy headphones I had that the ear piece literally fell off of in 6 months of use. These are really great headphones. The noise cancelling is excellent. I love the sound quality! I listen to a lot of K-Pop and it all sounds great on these, so plenty of bass and rich mid tones. There is also an app with an equalizer so you can set it to your taste, and they will pair wit two devices! They look nice too, and fit my large head perfectly. Super happy with these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap quality it’s not worth $5 much less $100 and I wouldn’t recommend this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 3 months. So sad. Don’t buy.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We understand that our JBL Tune 770 didn’t meet your expectations. We’re always looking for ways to improve our products and we'll make sure to forward your feedback to the right department. To troubleshoot charging issues, please use the included charging cable and a 5V 1A power adapter. Your unit comes with a one-year limited warranty. For further assistance, please contact us. JBL

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing sound for this price point

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up to have a set of bluetooth headphones with my phone. Got tired of wires. I have a pair of Sennheisers and these actually rival the sound quality of them. I was actually really surprised at just how good these are. The bass is thunderous and clear. Very little if any distortion on every type of music. Highly recpmmend if you’re looking for budget friendly hesdphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Just what I was looking for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with these headphones. The price was right, and the sound is amazing. I am also impressed with how long they hold a chage.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I love these headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable head phones. Noice canceling works very well. They also have a smooth feel to them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great noise cancellation and the sound is pretty good as well. I wish there were more colors but for the price you can’t beat what you get!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT HEADPHONES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE HEADPHONES. WAS TRAVELING AND WANTED TO STREAM AND STOPPED AND PURCHASED THE HEADPHONES AND WAS VERY HAPPY THEY CANCELLED OUT THE ROAD NOISE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL headphones with noise canceling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL headphones with noise canceling recent purchase, best headset I've owned to date, would recommend to anyone liking a good quality headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound and base

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud or I dont know I’m not used to having my volume turned all the way up. The actual base and clarity is great. The noise canceling is perfect I will probably keep them for the price its a good buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T DO IT! STAY AWAY!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give this ZERO stars if possible. Purchased them on a Friday prior to leaving for a cruise. On Wednesday, during the cruise, they became nothing but a brick. Can turn them on - and they turn off immediately. Searched on JBL app and website for solutions. Changed cords, chargers, plugs, adapters, etc. (as instructed) and it did nothing. I know the cords and chargers were working because they were the same ones I was using to successfully charge other devices. Tried "factory reset", but it didn't work because the headphones won't stay on long enough to complete the reset. Super frustrating. Will be heading back to Best Buy later today in hopes they accept them on return. TOTAL WASTE OF MONEY!!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback with our JBL Tune 770NC, we recommend trying different charging cable and charging brick and letting it charge for an hour, if this does not resolve the issue and the unit keeps turning off immediately. We recommend contacting our customer support. JBL

  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of use, Wont Charge Or Stay On. Displays Battery Life At Half And It Would Randomly Turn Off .

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. With our JBL Tune 770NC, please try using a different USB cable and USB charger (preferably one with a minimum 2 amp rating), as well as unplugging and re-plugging the cable from your device. The product's charging port may also become clogged with sand or grit. Examine the port. If necessary, use compressed air to clean. If the issue still persists, please contact our customer support. JBL