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Customer Ratings & Reviews

$170.00

Customer reviews

Rating 4.6 out of 5 stars with 523 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the product's excellent sound quality, comfort, and long-lasting battery life. They also appreciate its perfect fit, easy connectivity, and punchy bass, often considering it a good value for the price. However, some users found the volume output to be lower than expected, desired larger ear cups, and noted issues with the button design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 523 reviews
  • Rated 4 out of 5 stars

    Good set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set just has a shorter battery life than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift for any gym-goers, new and old

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great AT First

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them when i first started using them. The NC worked very good. After a week of light use. The right ear started getting a wind sound to it. Even when it wasn't connected to anything. ill be returning them and trying something else.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customer's to have with our products. In case you need assistance with our products, please feel free to contact us so we can try some troubleshooting steps to assist you. JBL

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A complete price performance product. Wireless was never a problem for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price I brought it for my friend it was too good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Should not have bought it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working four months after they were brought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my grand daughter. she was thrilled and is very happy to have them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as sound proof as others. Also found cheaper elsewhere.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is good but fit not so much.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted these to wear outside when doing yard work and the price was right, but the fit just didn't work out.....for being advertised as "over the ear" headphones they didn't didn't fit over mine and no I don't have big ears...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. I can use a little more nouse canceling.

    I would recommend this to a friend
  • Cons mentioned:
    Ear cup size

    Rated 2 out of 5 stars

    headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as load as I had hoped, a little bigger and bulky.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team. JBL

  • Rated 4 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear but thin sounding. Average performance headphones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid product. good price to quality ratio, would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these headphones was disappointing compared to others. They were also quite uncomfortable, as they were too small for my large head. Despite this, I found them surprisingly comfortable while listening or sleeping.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL was a JBL no lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use. However there wasn't a noise cancelling button. :-(

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to get the noise cancelling to work. Had to wire connect to the new iPad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good battery life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of these. Battery life isnt good, because it wont shut its self off when not in use, so it drains quick when not in use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So normally id swear by jbl, but this pair of headphones is static and broken transmission of music when connected. Ill just have to keep using my earbuds. Sad and disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CHEAP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels incredibly flimsy and cheap, the sound would cut in and out and would take ages connecting to my phone, NOT worth it even with the discount applied

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and features are great but they are just not very comfortable. They are too tight/firm

    No, I would not recommend this to a friend