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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 281 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the Noise Cancellation feature. However, some users report that it may not be fully effective in very loud environments, as sounds can still be heard clearly, for example, while operating a mower.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 281 reviews
  • Rated 5 out of 5 stars

    Happy Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my daughter and she is very satisfied with her gift. Easy to order abd delivered quickly in time for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, Best Buy has the most things to choose from in a wide variety. Anything that you need or that you don’t even know you need they have lol they’re super friendly, super helpful and I can’t think of anything negative to say about the company or anyone that works there that I’ve met keep going on guys you’re doing great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super uncomfortable and kept falling off my ears. Returned them after two days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was very average sounding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not feel that the quality of sound was any better than others costing half the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re decent. Don’t like how it’s a hassle to charge them after using them. Have to clean the magnets for them to fully sit right n start charging them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wass a gift for my daughter she just loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love walking with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the operation and the cost you put forth for me. I really like it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Earbuds

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love these earbuds! I use them all the time, especially at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its vevy good product.. i love it so much..i will get more to my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used long enough to review. So, not sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for another. They appear to like it. Christmas gift so only 24 hours into using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A step up from the original. Some extra features. Great quality for reasonable cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time trying these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is not accurate needs improvement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for christmas gift exchange. Will buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to be careful not to loose them. Had I fall out and didn’t realize it. Could not find and had to purchase a diffferent pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earphone JBL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got these for a Christmas gifted. She loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. Item exactly as described. Fast shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good pair of earbuds and these did not disappoint! I will buy JBL in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service after they explained to me about the Warr of my old pair of JBL earbuds I had protection on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is connecting the sometimes to my iPhone it’s like it’s a Bluetooth issue with these but the work when they want to after a few times repairing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound, bad connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit was ok, sound was great, but the headphones kept cutting in and out while walking and mowing. I used them for about 3 hours and they cut out 8 times on me, where the music would pause and then start again after about 2 seconds. It became annoying and they were quickly returned.

    No, I would not recommend this to a friend