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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 841 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the Tune Buds True Wireless Noise Cancelling Earbuds' sound quality and battery life, with many finding them comfortable and praising the bass. However, some customers have concerns regarding the fit of the earbuds. Others mention issues with the volume and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 841 reviews
  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble syncing up to the phone. Would not recomend

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Please ensure a clear line of sight to avoid interruption. You may also shut down unused Bluetooth devices away from other sources of wireless signals that could overlap your connection, such as Wi-Fi signals from Wi-Fi routers. Additionally, you can unpair or forget to refresh the Bluetooth settings and try to reset the unit. If this issue remains, please contact our customer support for further assistance with your unit. JBL

  • Rated 1 out of 5 stars

    Not worth the time or price

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones where not comfortable to wear for me

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune Buds TWS didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Sound cancelling 5/5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound cancellation. Battery life is amazing. just don’t fit my ears very well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great sound once you change the ear pads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling and sound representation are really good. The only problem is the ear pads are too short and cause them to fall out. Once replaced with longer ones for $5 they work great, but the must be removed to charge. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    JBL ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already a fan of JBL products I bought these about a month ago. I use them at the gym for a few hrs every week. I typically listen at full volume with noise canceling on. So far I've only had to charge them 1 time. The sound quality is clear with no distortion and good base. Chose these because they were in the middle as far as driver size and battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly Recommended for the Quality and Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! he approves the sound quality, and the product design is smooth!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great quality from JBL!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible audio quality for both listening to music and making calls. They tend to fall out of the ear but ear shapes differ. Excellent ear buds!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Very comfortable and sounds really good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than the expensive pods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is better than the samsung pod i had before. More comfortable and the sound quality is better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, the battery lasts my whole 8 hour shift. They fit comfortably, too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The silencers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and they stay charged for a good period of time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great headphones. Love the ability that they can connect to two different Bluetooth devices at the same time. Makes having the item for that one reason amazing. The battery life has also been great, it’s nice that you can activate certain options by pressing on the headphone. I’d recommend this to those looking for a great affordable headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My experience with these earbuds.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL have always produce some of the most awesome sounding Products of all time. however, these earbuds were a little cumbersome and uncomfortable. The quality and value are great.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds, my onky issues with them have been that they fall out of my little ears while moving around and need to push them back in a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dont sleep on these! GREAT SOUND QUALITY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical before buying but glad i did dont let the bad reviews fool you! They are great earbuds the blow apple airpods PUT THE WATER!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surpassed expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is impressive, doesn't give you the same cabin pressure feeling that I'm accustom to with noise cancelling. Fits comfortably and has a very solid microphone, making them a solid option for Zoom/Teams meetings and what-not

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great quality for a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the noise cancellation and super soft buds that go into ears.really secure fit and love the quality JBL def doesnt disappoint!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Great bass just unfortunate sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this earbuds and they were so great at the beginning. I had these headphones for about 3 or 4 months and my left ear bud have very low volume. I went to the website and followed all the instructions and even factory reset it for it to still now work properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I love the bass it feels. They are used everyday

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product clear,maybe a better on fitting on the ear with the product. But good product.

    I would recommend this to a friend