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Customer reviews

Rating 4.3 out of 5 stars with 853 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, outstanding battery life, and comfortable design. They also appreciate the impressive bass and good value for money. However, a significant number of customers report issues with the fit of the product. Some also mention concerns regarding low volume and inconsistent connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 853 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WORTH IT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome for the price and sound really good. You can adjust the sound within the app to your liking. Also the features it provides for the price. Well done JBL!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, easy to set up, good value.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift to my hubby - he can listen to his podcasts, most outside noise distractions are eliminated, but he can still hear if I call him. The best of both worlds. Sound quality is excellent, he says.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them. Wear them everyday. Fast charging, lightweight, durable. Excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life and also good sound. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Let the music play

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the pair of buds to listen on the go and audio is always my favorite part

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds! I love JBL brand. Sound quality is great. The app allows fine tuning the sound. They've come a long way from previous models!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    OK for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit too bulky for me and too much cheap plastic but they got the job done.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love JBL products. These earbuds were good, but my biggest problem was they kept falling out of my ear. They are a bit heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL is Top quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL's are top notch. The sound is excellent. The treble is crisp and the bass is like listening to a 15" woofer right in your ears. You can tell these are very well built speakers. If you are looking for some top quality earbuds for your enjoyment these are your choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Budget Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recently looking for a new pair of earbuds, and came across these. These do everything and more for what I need. Sound is good, and you can change the settings to whatever fits you through the app. No complaints yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best product for cost low

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , excellent sound and long battery, easy use

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Worth the $$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend for sound price and noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds with different size ear fittings. Love you can adjust the sound with the app and it shows battery level of each earbud

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    nice sound on a budget.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these earbudts have nice sound . The drawback is they don't play very loud . I wish they played louder . not good in a loud environment. they are comfortable and fit well. they could be ten decibels louder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise Canceling earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality solid purchase I have 2 pair of the Vibe buds It would be helpful if they sold extra earbuds and cases to replace when lost

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Feels and sounds like $50 earbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass and battery life were excellent thats about it. These earbuds sound is very echoey at times and the quality for the price isnt a good ratio. The earbuds are bulky and dosent really fit in your ear good either. If these earbuds were $50-$60 they would be a good earbud. The best earbuds I have found for around this price is soundcore.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing your feedback with our JBL Tune Buds. The fit is crucial for in-ear headphones both for comfort and optimal sound quality. Sometimes trying out different sizes of ear tips can improve the fit. This earbud comes with three different sizes of ear tips that you can try. Also, we recommend trying to connect it to a different device to see if the issue remains with its sound. For technical assistance, please contact JBL Customer Support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing range and quality of audio I can hear it from across stores and use app to find them if I lose them as my phone DOESN’T disconnect easily due to the distance

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Ok buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbud keep falling out. Good sound and noise canceling. But annoying that they keep falling out. Even tried the other ear insert sizes and didn't help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing, the bass is perfect. I love the bass. Noise cancellation and ambient sound are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Do It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my fifth set of JBL ear buds and yhe most expensive. However, these JBL’s are fabulous and worth every penny! (Once one continually loses/breaks/gives away a $60 pair of JBL ear buds, they tend to care for the higher quality, more expensive set/replacement of ear tunage!! Great product :)

    I would recommend this to a friend