Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 853 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, outstanding battery life, and comfortable design. They also appreciate the impressive bass and good value for money. However, a significant number of customers report issues with the fit of the product. Some also mention concerns regarding low volume and inconsistent connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 853 reviews
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ear plug ever I love it I really recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for tge first months then nah

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, u can barely hear the music, one side worst

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Buy it Worth the money don't. U want forget.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    JBL-Headphone- Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable in ear, always came out of ear Which hurts

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Horrible fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally could not have made an earbud that had a worse fit inside the ear. I really tried to give these the benefit of the doubt, but the sound quality is incredibly average and they fit horribly. Everytime i workout with these in, they fall out or feel like they are about to fall out. Very distracting earbud. Whoever designed this wasnt a very intuitive person and i pray to god they never design an earbud again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Don’t buy it. This is bad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is bad, bad, bad equipment. The sound is very high pitched. It falls constantly from the ear. If barely touch the piece to adjust in your ear and cancel the “noise cancel” (what is bad) or stop what are you hearing. I don’t know how there are people that give this more than 1 star. Perhaps you don’t know a quality equipment. I do not recommend to anyone this thing.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune Buds. Please check the equalizer settings of your phone and set it to default. We also recommend trying to connect it with a different device or play audio using a different application. You may also try doing a Factory Reset by removing both earbuds from the charging case, tapping both earbuds twice, then, tap-hold for 5 seconds. If you need more help, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Great brand, not good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of JBL products. Unfortunately, this pair has not lived to expectation of staying put in your ears, even after trying the different sets of earbuds. Additionally, today marks 30-days since my purchase and one of the speakers has started to malfunction.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're here to help with your JBL Tune Buds. Charging issues are frequently caused by foreign matter on the metal charging contacts. These issues can be resolved by cleaning the contact points on the earbuds and charging case using a cotton cloth, a makeup or cotton swab, and rubbing alcohol. If the issue remains, please contact JBL Customer Support so we can assist you. JBL

  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is OK but could be better. Otherwise, I am pleased with the JBLs'.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T was grate they worked well i would recommend these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent pair sound is good. Price is reasonable!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Don’t recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good except I’ve had them for about 2 weeks and the left ear bud has already gone out. I’ve had 2 pairs of JBLs that this has happened too.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune Buds. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Rated 5 out of 5 stars

    Never used

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas and he has not even opened them. Complete waste of Christmas money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MACs review

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it is supposed to and is great value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ear Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome headphones! Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really great. I would like to recommend this item to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these very much. The find my buds beep could be louder lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out. Not as much bass as if want but still good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! It doesn't hurt my ears like other ones did before.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    WON'T STAY IN

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have to be the worst fitting earbuds I have ever owned in my life. They constantly fall out no matter what tips you use. Going back to Soundcore

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback on our JBL Tune Buds. We recommend trying out different sizes of ear tips to improve the fit. This earbud comes with three different sizes of ear tips that you can try. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. For technical assistance, please contact JBL Customer Support. JBL