Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 853 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, outstanding battery life, and comfortable design. They also appreciate the impressive bass and good value for money. However, a significant number of customers report issues with the fit of the product. Some also mention concerns regarding low volume and inconsistent connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 853 reviews
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Bad JBL Buds

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say I'm disappointed with these JBL earbuds, when you have them on it sounds like they are barely on the ear like its not on the ear really well and the noise cancelation is not that good you can still hear noise on the outside and fact that you can't use the noise cancelation when making phone calls is not good at all especially if you are in a noisy place I'm sticking with the beats fit pro buds

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing feedback on our JBL Tune Buds. We understand that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to submit your feedback to the appropriate team. JBL

  • Rated 5 out of 5 stars

    ANC is amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Use them at work painting and power washing , they work great and the ANC is amazing

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Ehhh not for me

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable in my ears, doesn’t wanna stay in. I rarely use these

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback, our JBL Tune Buds comes with 3 sizes of sealing eartips. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If this does not resolve the problem please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Goodddd

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooddddddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as pie

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works wonderful. Great value. Easy to use and program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved the product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product I ordered it for delivery it arrived on the agreed day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the cost. I brought these as a Christmas present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jbl ear buds were bought for mother-n-law and she says she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, absolutely recommend, I like Best Buy so much

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Yorktown 59

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was horrible, and the right earpiece would not connect. I kept them for seven days to see if they will work and finally returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I would recommend this product to be used for any phone.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Just get the 50 dollar pair.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They CONSTANTLY fall out of your ear its a deal breaker for me seeing as how i use them at work almost everyday.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Tune Buds. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, please try other ear tip sizes. Angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Great for working out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them to workout in and they are working very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I get this for my son and he is very happy

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Are not for active people like they announce

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont stay in place, ive treid changing the gummies and they keep falling out. The say that thwre active but they always fall out when im working or moving to much.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      For your JBL Tune Buds TWS to give you the best seal and secure fit, you must create a tight seal within your ear canal. Gently twist the earbud to fit it securely into the shape of your ear, then, continue twisting the earbud into your ear canal. If you need more help, please contact our Customer Support so we could try other steps. JBL

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Flawed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the sensors are very sensitive to touch. So if you have to adjust them the sound stops or creates another task.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. You can enable advanced controls by connecting your JBL Tune BUDS to the JBL Headphones App. This allows customization of gestures and commands directly on the earbuds according to your needs for a personalized experience. JBL

  • Rated 3 out of 5 stars

    Noise cancellation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have both ear bud in to get noise cancellation to work. And other function to work too

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My JBL

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have brought any other wireless headphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of this product. Highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    going wireless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying to go wireless I am very happy with these

    I would recommend this to a friend