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Customer Ratings & Reviews

$109.95

Customer reviews

Rating 4.3 out of 5 stars with 837 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the Tune Buds True Wireless Noise Cancelling Earbuds' sound quality and battery life, with many finding them comfortable and praising the bass. However, some customers have concerns regarding the fit of the earbuds. Others mention issues with the volume and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 837 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Overall Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and charging case. I wish the case did have wireless charging like by raycons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark Bess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these the best i have ever had for work. They have long range also love that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Easy to connect to iPhone and iPad. Switches between the two seamlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    So so...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok, but ear bud add shaped and keeps falling out of my ear, even with smallest cover it won't stay in place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T was grate they worked well i would recommend these

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    To small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To small they fall out my ear over the head headphone are better

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out of your ear very easily. I wish I could return and get my money back.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help you with your JBL Tune Buds. You may choose your preferred size of eartips that will fit your ears. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. For further assistance, feel free to contact our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good except I’ve had them for about 2 weeks and the left ear bud has already gone out. I’ve had 2 pairs of JBLs that this has happened too.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune Buds. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome headphones! Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MACs review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it is supposed to and is great value for money

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Hush

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..exist to be Y a harsh human being friends I'm not saying that I feel like I am working with you in ny for a year old and I am working with you to just give

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these very much. The find my buds beep could be louder lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really great. I would like to recommend this item to everyone.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Horrible fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally could not have made an earbud that had a worse fit inside the ear. I really tried to give these the benefit of the doubt, but the sound quality is incredibly average and they fit horribly. Everytime i workout with these in, they fall out or feel like they are about to fall out. Very distracting earbud. Whoever designed this wasnt a very intuitive person and i pray to god they never design an earbud again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Don’t buy it. This is bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is bad, bad, bad equipment. The sound is very high pitched. It falls constantly from the ear. If barely touch the piece to adjust in your ear and cancel the “noise cancel” (what is bad) or stop what are you hearing. I don’t know how there are people that give this more than 1 star. Perhaps you don’t know a quality equipment. I do not recommend to anyone this thing.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune Buds. Please check the equalizer settings of your phone and set it to default. We also recommend trying to connect it with a different device or play audio using a different application. You may also try doing a Factory Reset by removing both earbuds from the charging case, tapping both earbuds twice, then, tap-hold for 5 seconds. If you need more help, please contact our customer support. JBL

  • Rated 3 out of 5 stars

    Theyre ok. Not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be much better. I guess they're good for the price. I got them on sale, dirt cheap. 35 dollars after rewards. If i had paid even close to full price, I wouldn't be ok with them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! It doesn't hurt my ears like other ones did before.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    JBL-Headphone- Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable in ear, always came out of ear Which hurts

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Never used

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas and he has not even opened them. Complete waste of Christmas money.

    I would recommend this to a friend