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Customer Ratings & Reviews

$109.95

Customer reviews

Rating 4.3 out of 5 stars with 837 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the Tune Buds True Wireless Noise Cancelling Earbuds' sound quality and battery life, with many finding them comfortable and praising the bass. However, some customers have concerns regarding the fit of the earbuds. Others mention issues with the volume and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 837 reviews
  • Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them to workout in and they are working very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I get this for my son and he is very happy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Flawed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the sensors are very sensitive to touch. So if you have to adjust them the sound stops or creates another task.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. You can enable advanced controls by connecting your JBL Tune BUDS to the JBL Headphones App. This allows customization of gestures and commands directly on the earbuds according to your needs for a personalized experience. JBL

  • Rated 5 out of 5 stars

    My JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have brought any other wireless headphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of this product. Highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    going wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying to go wireless I am very happy with these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product will buy again and recommend to friends

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Are not for active people like they announce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont stay in place, ive treid changing the gummies and they keep falling out. The say that thwre active but they always fall out when im working or moving to much.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      For your JBL Tune Buds TWS to give you the best seal and secure fit, you must create a tight seal within your ear canal. Gently twist the earbud to fit it securely into the shape of your ear, then, continue twisting the earbud into your ear canal. If you need more help, please contact our Customer Support so we could try other steps. JBL

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable and wont stay. Keeps falling out of ear.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help. Our JBL Tune Buds comes with 3 sizes of sealing ear tips. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support at (800) 336-4525 Mon-Fri: 9:00 am-11:00 pm (EST) Sat-Sun: 9:00 am-5:00 pm (EST) JBL

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good with the phone and like thembl brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS AWESOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just at good as beats maybe even better!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible, the earbuds either don't fit or make my ears bleed.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To enjoy the best audio experience, you can try our JBL Fit Checker tools with the "check my best fit" option to see if it helps. JBL

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used a couple times now the box wont charge so i cant charge my headphones. Ive used different chargers and the box is still in good condition. I dont know what happened

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Audio space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was: Incredible, perfection, good, excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL’s are the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear them everyday like to gym,work and, meditation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice and helpfully its really great and amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wondefulll product I recommended to other people an my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a gift would like to get many of my fam this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday girl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my great-grandson’s birthday he really loves them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were great as far sound but they were hard to keep in your ears. I would not buy these unless you have big ear lobes.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We’re here to help you with your JBL Tune Buds. Feel free to choose your preferred size of eartips that can fit in your ear as they are exchangeable. Also, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. For further assistance, please contact our customer support. JBL