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Customer reviews

Rating 4.3 out of 5 stars with 845 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the Tune Buds True Wireless Noise Cancelling Earbuds' sound quality and battery life, with many finding them comfortable and praising the bass. However, some customers have concerns regarding the fit of the earbuds. Others mention issues with the volume and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-845 of 845 reviews
  • Rated 5 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work and feel great. They were a Christmas gift for our daughter

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    dependability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved them while they worked. first one side died wouldn't charge anymore then the other side same less than a year old, believe it is the buds them self because the second side still charged for a couple months after first one died. now junk neither will charge. on the up side were great sound while they worked.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Tune Buds. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, please contact our customer support for assistance. JBL

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Major disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. ANC is a joke. I have an older pair of Jlabs Air buds without ANC that let in less outside noise than these. Sound was ok with the equalizer on the app. I bought these to use at work. Every somewhat loud noise caused an “s” noise in the right earbud. Taking these back to the store. After this experience, I don’t think I’ll buy any earbuds with “active noise cancellation.”

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We understand that our JBL Tune Buds didn't meet your expectations. We'd like to know more about the issue you're experiencing with your unit so we can isolate the issue. Please contact JBL Customer Support. We're here to help. JBL

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL connect and disconnect would not recommend

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune Buds. This can be caused by wireless interference or a weak connection. Please make sure that there are no obstructions between the source and the earbuds like other Bluetooth devices. If the issue persists, please contact JBL Customer Support for further assistance. JBL

  • Rated 1 out of 5 stars

    Earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get them and yall can suck a fat one thanks again

    No, I would not recommend this to a friend