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Customer Ratings & Reviews

Your price for this item is $39.95
The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 823 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 823 reviews
  • Rated 5 out of 5 stars

    Audio space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was: Incredible, perfection, good, excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL’s are the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear them everyday like to gym,work and, meditation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice and helpfully its really great and amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wondefulll product I recommended to other people an my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a gift would like to get many of my fam this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Install in ear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get them to fit in ear to shallow for me but i bought them for a friend's birthday and had same issue maybe a design thing or it might be me but pass i returned them for the reason stated

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday girl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my great-grandson’s birthday he really loves them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldnt stay in ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like the fit or sound, was hoping to use for work would not stay in ear went with raycon impacts

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing your feedback. We understand that the fit and the sound of our JBL Tune Buds didn't meet your expectations. If you need more help with the unit, please contact our customer support so we can assist you. JBL

  • Rated 1 out of 5 stars

    Poor sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good only one ear not quality the other I will not recommend it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but the only it does not fit on my ears.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your inquiry. Our JBL Tune Buds come with a choice of 3 sizes of eartips (S, M, L). You may choose the right size for your ears so that they may stay in your ears and not fall out. If you need more help, please contact our Customer Support, so we can assist you. JBL

  • Rated 2 out of 5 stars

    JBL Tune Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There okay dont stay in your ear sound is okay. Sometimes they will loose connection.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. Our JBL Tune Buds come in different ear tip sizes that you can try to see which best fits your ear comfortably. As for the interference, make sure there is a clear line of sight between devices to avoid interference. Shut down unused Bluetooth devices that could cause interference. Avoid concrete/brick walls that interrupt the signal. Open spaces like parks can also cause issues with Bluetooth signals. Last is the reset, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than five seconds. If these steps do not resolve the issue, please contact our customer support for further assistance. JBL

  • Rated 1 out of 5 stars

    Garbage.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not last even 6 months. Right side of the headphones is quieter than the left side. Worked fine two days ago. Warranty? Probably not. Dont waste your money on headphones anymore they all are designed this way so you buy a few every year. My skull candies from 2010 were ten times better than these headphones.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. If you are experiencing volume or balance issues, always check for wax and dirt in and around the earbud and driver, and complete cleaning of the earbuds. There may be earwax/dirt stuck in the small holes in the grille in front of the driver, preventing sound output. To resolve the issue, try dipping the affected earbud tip into a solution of lukewarm tap water and a small amount of dish soap (washing up liquid). The earbud tip should only be put into the liquid up to a maximum depth of 1-2 mm. Immersing the earbuds in water or putting the earbuds in water at a depth greater than this could void your warranty. Keep the earbud tip in the water for about 2-3 minutes, then wipe/clean the grille with a small brush (such as a toothbrush). They should remove the wax and resolve the volume/balance issues. For further troubleshooting steps, please contact us at (800) 336-4525, Mon-Fri: 9:00 am - 11:00 pm (EST), Sat-Sun: 9:00 am - 5:00 pm (EST) for further assistance. JBL

  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do not review items but this is an exception. I am so frustrated with this product that I am taking time to warn others to avoid. While listening to lectures on youtube , the sound (with lack of better description) consistently zooms in and out, high and low, its like changes pitch or something ..Not limited to one device .. it makes it impossible to listen. It is extremely frustrating .. This is my experience .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hubs Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lijed the price. However, the buds do not stay in my ear. And, the sound quality is not the best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    In ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL buds are too small and they won't stay snug. I have many earbuds. My absolute favorites, are the Sony WF-1000XM4's. In 2nd is the Ankor Soundcore Liberty 3 Pro, then Bose Quiet Comfort, and in last for me...Samsung buds pro, both 1 and 2 suck. However, If you get the right foam tips, any earbuds will work.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback on our JBL Tune Buds. We understand that it didn't meet your expectations. You may check other ear tips that would best fit with your ear as it comes with three sizes of ear tips (S, M, L). JBL

  • Rated 3 out of 5 stars

    They are okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but the noise canceling is not that great. I work with loud machine and they don’t work good for that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lose one already. You have to be very careful. It doesn’t worth buying

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They are OKAY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound okay... Don't stay in my ears well while exercising.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune Buds. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 2 out of 5 stars

    Garbage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great while they lasted. Totally disposable for $80. Not worth it. They only lasted a year. Never JBL ever again

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. For us to further assist you with your JBL, please contact out customer support. JBL

  • Rated 2 out of 5 stars

    One earbud more quiet than the other

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earbud is noticeably more quiet than the other after one month of use. There's no particals in the earbuds, I've cleaned them. The sound sometimes randomly corrects. Reconnecting them helps, but isn't a permanent fix. Others have the same complaint of the headphones. Seems like a known issue. Wouldn't recommend for the price.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune Buds TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL