Customer Ratings & Reviews
- Model:
- JBLTBUDSBLUAM
- SKU:
- 10736498
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
Good for price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall works well but could improve the quality of the material.
I would recommend this to a friendBad wear design and poor sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound volume is the weakest among all the different brand ear buds I have tried . I can’t enjoy watching a movie w this. And, easily fall off…doesn’t stay in the ear well
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback. Let's troubleshoot the issue with your JBL Tune Buds. To achieve the best seal and a secure fit to make it feel not heavy, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. You can also try different sizes of ear tips that came with the earbuds to see if a better fit can prevent them from falling off. For volume issue, if you have already maximized the volume levels on both your source device and the earbuds itself and still find the loudness insufficient, please note that the EQ (equalizer) feature can be accessed through the JBL Headphones App to adjust and enhance the volume levels of specific frequencies in the audio signal. If you have already tried this and remain unsatisfied with the loudness, rest assured that we're always looking for ways to improve, and your feedback will be forwarded to our development team for future improvement.
Twas okay
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No i hahdiirjebdhfidiebbxhxudiehgcdnxnwjrididjeiir
No, I would not recommend this to a friendEcho
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like these. I really wanted to like them however there was an echo when listening to music or speaking on the phone. I could still hear other noises as well. They also did not fit in my ears comfortably.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Tune Buds TWS. We understand that it didn't meet your expectations. We're looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need further assistance with your unit, please reach out to our customer support. We're here to help.
Poor volume
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed with this purchase to say the least. Bought them to cut the grass and could barely hear them.
No, I would not recommend this to a friendJbl eh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for sound quality, terrible connectivity. Have to put the ear buds in the case and wait and take them out again in order for the touch functions to work.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Each earbud on our JBL Tune Buds has unique advanced controls, such as playback, volume, ambient sound, and voice-assistant control. We'd like to work with you directly to address the issues you're experiencing. Please contact our customer support service via our official website or toll-free hotline.
Ok product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok product sound is mediocre at best. I expected more from them and especially at the $100 i paid. I would definitely recommend the soundcore liberty 4 nc over these or spend more for a better brand.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. Our JBL Tune Buds come with different sizes of ear tips that you can try to see which best fits your ear, and in order for the earbuds to give you the best audio response, you must create a tight seal within your ear canal. If you need help with the troubleshooting, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST)
Needs work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds need some work. In the last month they’ve called people without my knowledge. Occasionally I can’t hear anything or the person I’m talking to can’t hear me, it’s worse than a dropped call.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. We're here to help with your JBL Tune Buds. First, you may try to unpair and forget the earbuds to the source device, this will help refresh the connection. Next, you may try to reset it. With both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If the issue remains, please contact our customer support for further assistance.
Bad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They keep falling out and don't stay in. Not very satisfied with the product.
No, I would not recommend this to a friendPlastic cheap feel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds kept falling out of my ears. I even tried the small and the medium and large ear pcs none of them worked. I would not recommend.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Tune Buds. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Bad app
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App is not user friendly they are ear buds and do their job but nothing significant to write about.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall out of your ears I changed the rubber tips to all sizes and none worked.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We understand that our JBL Tune Buds didn't meet your expectations. If your unit is still within the return window, you may return the unit to the point of purchase. If you encounter any technical issues, please contact JBL Customer Support. We're here to help.
They are terrible.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their precious designs are much better. ANC here is a joke. You are better off spending a few extra dollars for a major namebrand.
No, I would not recommend this to a friendBad fit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bud wouldn’t stay in my ear . Tried everything keep falling out
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback with our JBL Tune Buds. To achieve the best seal and a secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. You can also try different sizes of ear tips that came with the earbuds to see if a better fit can prevent them from falling off.
None Noise Cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is not good at all. If the wind is blowing then the person on the other end cannot hear the other person. I would not buy these again.
No, I would not recommend this to a friendJust saying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not noise canceling enough. Batteries didn't last long enough
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Tune Buds. We understand that it didn't meet your expectations. We're looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need further assistance with your unit, please reach out to our customer support. We're here to help.
Doesn't fit my ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried all 3 sizes of ear tips and could not get the earbuds to stay in my ear for more than 5 minutes.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune Buds didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support hotline at (800) 336-4525 Mon-Fri: 9:00 am-11:00 pm (EST) Sat-Sun: 9:00 am-5:00 pm (EST)
no ear wings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no ear wings makes this product useless ☹️all other features are good quality ✅
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune Buds didn't meet your expectations. We'll make sure to share your feedback with the appropriate team. If interested, you can check our JBL Reflect Aero TWS and JBL Endurance Race that has ear wings.
Don't waste your time seriously
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for about 2 months than the device would unpair at random times trying to pair them back everytime is a drain. Don't waste your time
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback on our JBL Tune Buds. Here are some troubleshooting steps that can help isolate the issue with the dropouts. First, make sure that the earbuds and device are within 10 feet from each other and with a clear line of sight (no obstacles). Next, forget/unpair the headphones on your device then perform manual pairing. You may also try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. Lastly, reset, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than five seconds. If the issue remains, you may contact our customer support for further assistance.
Bad sound cheap dont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even two months and the right bud stops putting out any sound
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're here to help with your JBL Tune Buds. Try cleaning the ear tips. Also, check the balance control in your device settings, EQ settings, and in the JBL Headphones App. Next, try removing both earbuds at the same time to pair them together. If the issue remains, try resetting your unit; with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. For further assistance, please contact us.