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Customer Ratings & Reviews

$99.95

Customer reviews

Rating 4.3 out of 5 stars with 1270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the Tune Flex True Wireless Noise Cancelling Earbuds' sound quality, battery life, and comfortable fit. Many appreciate the strong bass and reasonable price point. Some customers have noted issues with connectivity, volume levels, charging problems, and overly sensitive touch controls. Overall, the earbuds seem to be well-received for their audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,270 reviews
  • Rated 3 out of 5 stars

    Deliver time sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product great only thing is this the second time in a row i order the get a message saying item us delayed for 2 to five days what's up with that

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was great until 5 months later one won’t charge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were amazing until 5 months later and one ear bud will no longer charge so now I can only use the left one. Defeats the purpose of noise cancellation and using them in general. I bought a cheaper pair of JBLs a year or 2 ago and they were great so I decided to upgrade but apparently that was the wrong decision. Can’t believe I’m already having issues with them especially since they aren’t used on a daily basis. Very disappointed and a waste of my hard earned money. Too late I’m sure for a return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just the name, no substance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL is known for good aound but not this model. No noise control. Fitting is bad. Sound is okay.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds Ever!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of earbuds I have ever owned! The value you can get out of these things is insane!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and love the long connectivity range

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt instructions were a little hard to follow. I called the company & the tech was able to help. The range is very limited.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    jbl

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is great! Especially on the plane!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy and recommend. The only issue was changing the rubber tips for bstter fit. But, mission accepted. All is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Still not Apple.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far impossible to get the caps on the ear buds, better than Beats, but not as good as Apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, but they fall out of my ears after smiling or talking. $20 more and could of bought Apple AirPods.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To enjoy the best experience, you can use our JBL Fit Checker tools with the "check my best fit" option to see if it helps. JBL

  • Rated 4 out of 5 stars

    Not fitting properly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good, but it's dropping from the ear. It's not fitting properly. I have tried my friends also even they told the same thing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are worth the cost. They work wonderfully!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL - Tune Flex True Wireless Noise Cancelling Ear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL - Tune Flex True Wireless Noise Cancelling Earbuds - Black

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Decent headphones for price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for less than 6 months and my right earbud already has problems charging. Even after cleaning the charge points on both device and case it still does not charge.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune Flex. If needed, we'd also like to get more information so we can check your options. Please contact our customer support. JBL

  • Rated 3 out of 5 stars

    Mid tier

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the buy as a pair of throwdown earbuds. When it's on sale it's super worth it, very reliable phone quality is definitely mid tier.

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 2 out of 5 stars

    Not a crystal clear voice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a clear voice ear buds. Heavy weight and bulky as compared to air buds. Range is also less. Touch controls are too sensitive.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Your JBL Tune Flex comes with one open ear tip and 3 sizes of sealing eartips. To give you the best audio response, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact us. JBL

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Should have returned these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like the volume is so quiet I can’t even hear with it all the way up. They also fall out constantly. I’ve tried every ear bud suction cup and they still don’t stay in. I hate the buttons on them too. They fall out so much I had to turn off the controls bc it would pause my music putting them back in and not hit play again when I touched them again. Most frustrating head phones I’ve ever had. I hate them so much lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're really good. I would highly recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Tune Flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Connection was easy. would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it again!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say?! The JBL Tune Flex wireless headphones offer exceptional design and top-tier performance, they are a must-have for any music lover!!!. With their sleek and comfortable build, I would undoubtedly repurchase them numerous times over.

    I would recommend this to a friend