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Customer Ratings & Reviews

Your price for this item is $49.95
The comparable value price is $99.95

Customer reviews

Rating 4.3 out of 5 stars with 1248 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,248 reviews
  • Rated 5 out of 5 stars

    Earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. This esr piece has great communication potentials.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage brother loves these! Perfect gift for anyone who loves listening to music on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, i have had a very good experience

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for couple weeks then now after it’s too late to return right earbud won’t work and case doesn’t charge other unless it’s plugged up. Now I have to go through warranty with JBL.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product overall with couple of drawbacks like stiff to get it out of the case. ANC does not work on mono mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensors on the side are a little too sensitive but other than that they are great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for Small Ears

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend wound up snagging these from me and he loves them. I was not able touse them, as they are too large and did not fit in my ears. 3 stars because he loves them, but I didn't even get to use them because they are very large.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    JBL headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones because i have a similar pair that are also JBL brand and thought i could replace them with these and they werent even close to the same. They kept falling out of my ears when i started to use them for a phone call and when they were just being used for audio. I have still been on the look out for some decent headphones.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback about the JBL Tune Flex. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. It also has three different sizes of interchangeable rubber eartips. You may also switch from an open eartip to your preferred rubber eartip and vice versa. For further assistance, feel free to contact our customer support. JBL

  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good! Bought them as a gift. Had a good discount on Black Friday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok the noise cancellation could be better in my opinion

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, money well spent, I trust bestbuy for product guarantees.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same problem.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to use these and they were great at first..until i woke up the next day with a massive ear infection. Ive havd the same problemwith galaxy buds. I think its the silicone they use. These can cause an ear infection that takes months to clear up without using them for more than 2 mins once. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable & long lasting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually the 2nd pair I've bought. This set is for one of my sons; he loves them. He is sensory, so it's been challenging to find a set he actually likes. Now his brother wants the same ones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Would recommend if you want them for the gym.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Наушники

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Все хорошо, но не очень комфортные, немного громоздкие

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sounds good but as far a noise cancellation, barely any

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    poor charging setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    issues with charging. right ear bud either will not charge or stuck inadvertently in auto mode.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback, for our JBL Tune Flex. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, etc. Please ensure the pins are dried before placing them back on the case. If your JBL Tune Beam is within the 1-year warranty we recommend contacting our customer support. JBL

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure yet about this purchase I'm still checking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg D

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Earbuds work great! Unfortunately I seem to be allergic to the silicone covers. They are working with me to get it resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly good earbuds for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good ear buds, interchangeable tips, they connect to my phone and interchange between my music and phone calls without needing to press anything. love them.

    I would recommend this to a friend