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Customer Ratings & Reviews

Your price for this item is $49.95
The comparable value price is $99.95

Customer reviews

Rating 4.3 out of 5 stars with 1248 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,248 reviews
  • Rated 2 out of 5 stars

    Don’t Settle, Go With Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearby people can hear EVERYTHING, even on a low volume, which kind of defeats the purpose of headphones. The noise canceling is okay, but it doesn’t compare to some of the top of the line headphones.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team. JBL

  • Rated 3 out of 5 stars

    expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found them at Kohls for $49 and variety of colors. Don't buy them at best buy. Sometimes when you touch the sensor before you put it your ear, the headphone go in some kind of mode where it very quite, no matter how much volume you adjust on your phone, Need to place them in charge case and pair again to work. Weird.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair was defective but best buy replace with new ones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Try another model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but poor sound. The earbuds come with ear adaptors to fit your ear.. I tried all of them and the earbud keeps falling out. These are not for me. The cancellation part is not true.. you can clearly hear when you have them on. The volume is poor. Dear JBl please hear our feeback.. $60.00 is not a good price for these.. more like $20.00. Your better off getting some earbuds from Burlington.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We understand that our JBL Tune Flex hasn't met your expectations. A proper fit is crucial for noise cancellation and sound quality. While we offer different ear tip sizes, we understand that finding the perfect fit can be challenging. You might consider exploring other earbud models. For further assistance, please contact us. JBL

  • Rated 5 out of 5 stars

    Better for calls than some more expensive brands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought JBL Tune Flex Bluetooth headphones specifically to use them for calls. They are much better than some more expensive brands which I tried. I'm satisfied with the purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, but not that great. Sound quality is ok, noise canceling is subpar. Lasted about a year then had charging issues.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune Flex. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Rated 2 out of 5 stars

    Sound good but falls right out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but the ear fit is terrible. It falls daaa Fkk right out.. won’t stay in your ears. Bad design..

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune Flex, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Air buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool AirPods work same as an APPLE AIRPODS…….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Noise cancellation is not good, everything else is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eardbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it works well. The only thing is they keep falling out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its jbl so they never like let you down with their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry. Like all features! Would buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I thought they would be JBL Earbuds

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I brought for my family member and he enjoyed a lot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. Don't fit well in my ears. ANC also not very good since doesn't seal around your ear. Too expensive for average quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for me And I will be ordering this for my niece and nephew

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fine, but the design isn’t great. Hurts the ears, has trouble charging, etc…

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Tune Flex TWS comes with 3 sizes of sealing eartips. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hold a charge that long ,stylish All I have to say

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hickup with other bluetooth easily and breaking noise. Sound is not good and not Noise Cancelling at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for under a year and already getting a blown speaker and battery in each bud only lasting up to 2hrs max now. What really bugs me is that my audio preferences get nulled if I use 1 ear bud and have to use standard settings. Picks up and amplifies high pitched sounds. Sounds nice at first but does not last

    No, I would not recommend this to a friend