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Customer Ratings & Reviews

Your price for this item is $49.95
The comparable value price is $99.95

Customer reviews

Rating 4.3 out of 5 stars with 1248 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,248 reviews
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud is having trouble charging in the case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Q

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels a little loose in my ears. Touch is a bit sensitive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair with the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feeling in-ears not so well, but the sound is good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are good enough i mean I definitely found better for cheaper

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for a workout and good for the amount they are

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not stay in your ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound pretty good but constantly fall out of my ears. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune Flex, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is of good quality, Call use is not that good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound. But already failing...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great... too bad I am already experiencing charging issues in the left earbud after only a few weeks... the shape is what I'm looking for tho so hopefully i can find a better set that wont have issues with the same earpod shape.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune Flex. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact JBL customer support for assistance. JBL

  • Rated 3 out of 5 stars

    Sound way too low

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good ergonomics, but sound is way too low. The ability to EQ sound is amazing but they gotta make the sound a little more loud. It’s too quiet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocrity at it best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had worse headphones, but also have had much better. Decent for the price but id go with skullcandy over these if you are in the fence.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    m

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable lightweight soundproof fast charging..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product considering the price point. It doesn’t fall out of your ear very easily since its mostly used in a gym environment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They Technically Function...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Bought these to have hands-free calling while working, but the speakers were sub-par, and people could barely understand me when I used these to talk on the phone. Returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could earbuds but dropped a ball on software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds themselves are decent, but the software for the Android is just flat out terrible and does not work like it should. The only way I can get it to recognize that I had earbuds was to connect it to an older tablet and have the software detected there and then my phone suddenly acknowledgedthem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds at a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my son to replace Apple brand and he says they work great! Wise choice by dad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far she said they work fine excellent product Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback on earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lost all my other earbuds. I was reluctant to buy new ones but this was SO worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Connection sucks.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they were decent, sound was good, then I went to the gym and they wouldn't connect with the actual case it comes with (had left in my car) and that was a done deal for me to return.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. Our JBL Tune Flex should connect to your phone even without the actual case. If you need further assistance, please contact our customer support. We're here to help. JBL

  • Rated 5 out of 5 stars

    Excellent Device.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Small. Lots of Storage and good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend as a gift and he loves them.. days their better than the ones he already had.....

    I would recommend this to a friend