Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $49.95
The comparable value price is $99.95

Customer reviews

Rating 4.3 out of 5 stars with 1248 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,248 reviews
  • Rated 5 out of 5 stars

    JBL- True Flex Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and a good price very easy to order on line and quick pickup at the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it feels in my ear and sounds crystal clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Purchased for my husband birthday he loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ken in Catawissa mo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Ear Buds best money I have ever spent!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, but the fit is bad. I tried changing the rubber ear tips but at least once a week I am picking them up off the floor.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    MarkD.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liglke the ear buds. The only issue I have. That after a period of time. They began to hurt my ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Huge disappointment very poor volume rapidly degra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it is just me but i have had these for a couple months now. They never where that loud but as I wear them the saound is so low now that I can hear people wisper next to me. They really are the worst ear buds I have ever used. I typically buy J Labs or Skull candy for 30 to 40 bucks and the sound quality is far superior. These are the first 100 dollar high end ear buds I have pulled the trigger on and I am extremely disapointed. I love JBL so this makes it hard to write but I really feel they should pull these from the market if indeed they are all like mine. I tried cleaning them because it was recommended by JBL but this didnt do anything.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help. In order for your JBL Tune Flex to give you the best audio response, you must create a tight seal within your ear canal. First, try to angle the ear tip slightly downward to make it easier to insert into your ear canal then gently twist the earbud to fit it securely into the shape of your ear. Next, check the balance control on your source device by going to the "Accessibility" settings and on your music player app, commonly found in the playback or EQ settings, and the balance control on the JBL Headphone or One App. Lastly, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. If the issue remains, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 5 out of 5 stars

    I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love JBL speakers I buy like four and fifth time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a decent product for what I paid. I wasn’t able to find a perfect tip to fit my ears so there is some loss of sound. I have had more premium buds before so can’t complain to much for what I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy-to-use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality easy to set up, use and answer phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear Tips/Pads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but having tough time fixing the ear tips/pads to the headphones - anu help?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really great purchase, they are really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs better Bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it changes volume the music doesn't have the bass

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Waiting on my refund or should I call the home off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item, January 6, 2025, and I’m still waiting for my refund

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally found the right ones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE these head phones. Works great for being on the phone as well as listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JDL headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the best I ever had would always give a great impression for anyone that need a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and Friendly customer service. I bought 3 of the earnuds. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earpod

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fit in properly and the connectivity is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound, good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sure are a good value for how much they cost! Would surely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earphone sizing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the earphones did not fit my ears. They tend to fall off very easy.

    I would recommend this to a friend