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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.3 out of 5 stars with 1279 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, long battery life, and comfortable fit of these earbuds, often highlighting the good bass and affordable price. However, some users have experienced issues with connectivity, insufficient volume, and charging problems, along with overly sensitive touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,279 reviews
  • Rated 5 out of 5 stars

    Works better than expected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as the battery of my previous JLab wireless headset couldn't charge anymore. This JBL wireless headset is actually running well than I expected since I was debating to to this or Beat/Boss

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It works as claimed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very well and syncs instantly—the quality of the sounds is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you the ultimate submerged music experience with the noise cancelling setting, would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No noise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the ones I had bought my wife a year ago

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Noise canceling. Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME WIRELESS HEADPHONES

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reception! Quality audio, excellent range from phone when walking away from the source. I can't complain! I got my money's worth!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling on these actually surprised me and well worth the price for the quality you're getting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, it was nice to hear. Soft anf easy to connect .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. The only reason it doesnt have 5 stars is i got them to listen to youtube on my computer and they have a small static noise. The noise isnt there when its my phone so maybe its the bluetooth in my computer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL wireless headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works and sounds good. I like it.Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves them, they work great for him. And he can hear music loud and clear while he is working in the wear house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mr R

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good even the call quality is clear

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Have had 2 pairs, both are broken. Regret.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these. I have never tried JBL before but this will be my last time. The first pair I had, I used maybe 5 times over a two week span. After which, the right earbud sounded like bass boosted trash. I could not hear anything from it. It sounded like I was a teenager jamming to hard rock on full volume for weeks on end. I am guessing the speaker got blown or something, even though the problem occured overnight while in the charging case. When I put them in there, they were not like that. I was able to exchange them for another pair and these worked fine for maybe a month. Now, they won't charge. The case is fully charged, I have cleaned the connector points to ensure the buds are seated properly. They just won't charge. Wasted money. Terrible experience, will never buy JBL again. I do not recommend you buy this. Even if you get it on sale, it's not worth it. I got it on sale as well. Not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair with all my devices and great price and quality.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Fantastic build quality but falls out of my ears

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great design, I love the little storage case for the ear tips, case came fully charged, but I can't even get them to stay in my ears for 5 seconds. they fall right out regardless of the ear tip size I try. I'm sure they work great for people with different ear shapes than mine, they just don't work for me unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Eat to set up. Only request for improvement would be wireless charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exactly what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well. Easy to use and very clear audio. Definitely a Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The noise cancellation and ease of use is very convenient. I definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like JBL products, they are the best in audio and comfort, at work and in the gym they are very comfortable to use.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Great price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, but for me just not loud enough, but I also don’t think AirPods are very loud either. But that’s my opinion. I have no hearing issues , my hunt continues to find earphones that are loud and a good price. Thank you

    I would recommend this to a friend