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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.3 out of 5 stars with 1279 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, long battery life, and comfortable fit of these earbuds, often highlighting the good bass and affordable price. However, some users have experienced issues with connectivity, insufficient volume, and charging problems, along with overly sensitive touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,279 reviews
  • Rated 4 out of 5 stars

    Eardbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it works well. The only thing is they keep falling out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, Very good. No problem. No complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for Small Ears

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend wound up snagging these from me and he loves them. I was not able touse them, as they are too large and did not fit in my ears. 3 stars because he loves them, but I didn't even get to use them because they are very large.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Everyone at the store is always so helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud is having trouble charging in the case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Noise cancellation is not good, everything else is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fair with the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feeling in-ears not so well, but the sound is good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its jbl so they never like let you down with their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for affordable price would buy them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg D

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Earbuds work great! Unfortunately I seem to be allergic to the silicone covers. They are working with me to get it resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is of good quality, Call use is not that good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I thought they would be JBL Earbuds

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hold a charge that long ,stylish All I have to say

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound. But already failing...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great... too bad I am already experiencing charging issues in the left earbud after only a few weeks... the shape is what I'm looking for tho so hopefully i can find a better set that wont have issues with the same earpod shape.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune Flex. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact JBL customer support for assistance. JBL

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Sounds good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound and they stay charged for a lkng time however they dont auto connect to my iPhone when im receiving a call.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Q

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels a little loose in my ears. Touch is a bit sensitive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for a workout and good for the amount they are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. This esr piece has great communication potentials.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could earbuds but dropped a ball on software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds themselves are decent, but the software for the Android is just flat out terrible and does not work like it should. The only way I can get it to recognize that I had earbuds was to connect it to an older tablet and have the software detected there and then my phone suddenly acknowledgedthem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, money well spent, I trust bestbuy for product guarantees.

    I would recommend this to a friend