Customer Ratings & Reviews
- Model:
- JBLTFLEXBLKAM
- SKU:
- 10413093
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the excellent sound quality, long battery life, and comfortable fit of these earbuds, often highlighting the good bass and affordable price. However, some users have experienced issues with connectivity, insufficient volume, and charging problems, along with overly sensitive touch controls.
This summary was generated by AI based on customer reviews.
JBL headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones because i have a similar pair that are also JBL brand and thought i could replace them with these and they werent even close to the same. They kept falling out of my ears when i started to use them for a phone call and when they were just being used for audio. I have still been on the look out for some decent headphones.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback about the JBL Tune Flex. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. It also has three different sizes of interchangeable rubber eartips. You may also switch from an open eartip to your preferred rubber eartip and vice versa. For further assistance, feel free to contact our customer support.
Sound way too low
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good ergonomics, but sound is way too low. The ability to EQ sound is amazing but they gotta make the sound a little more loud. It’s too quiet.
No, I would not recommend this to a friend- Cons mentioned:Charging
Wouldn’t buy again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is fine, but the design isn’t great. Hurts the ears, has trouble charging, etc…
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Our JBL Tune Flex TWS comes with 3 sizes of sealing eartips. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
Mediocrity at it best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had worse headphones, but also have had much better. Decent for the price but id go with skullcandy over these if you are in the fence.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Not today JBL
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are TERRIBLE. Get your act together JBL. They rarely charge correctly, and they constantly connect to my phone while in the case charging . I have always had good luck with JBL product but these are a FAIL
No, I would not recommend this to a friend Quick to be delivered.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old ones were dying and I needed new earbuds quickly. I received them in one day and they were already charged!
I would recommend this to a friendMy son loves them...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son. He loves them!! You can never go wrong with JBL that's for sure.
I would recommend this to a friendm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.comfortable lightweight soundproof fast charging..
I would recommend this to a friend- Pros mentioned:Sound quality
Do not stay in your ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound pretty good but constantly fall out of my ears. Would not recommend.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune Flex, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So Far she said they work fine excellent product Thanks
I would recommend this to a friendJBL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hickup with other bluetooth easily and breaking noise. Sound is not good and not Noise Cancelling at all
No, I would not recommend this to a friend- Cons mentioned:Touch controls
Dont buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i HATE these earbuds. For one, they are very difficult to get out of the case. Second, the touch controls on the earbud are so sensitive that any time they are touched, just to move or adjust them it either turns the phone off, or mutes it, or does something else. I almost never write reviews, but thought it important to share this.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune Flex didn't meet your expectations. For the touch controls, you may also use our JBL Headphones App to control and personalize the gestures on your earbuds. If you need more help with your unit, please contact our customer support.
Excellent Device.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. Small. Lots of Storage and good price.
I would recommend this to a friendJBL Just Be Living in Musical History
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best in-ear headphones on the market at an incredible value. Truly, cannot be beat.
I would recommend this to a friendExperience and experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent i definitely recommend, easy to carrier and come with protection cover
I would recommend this to a friendDecent buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed for a good price, couldn’t be happier
I would recommend this to a friendJBL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these earbuds.. You can use google Assistant and a lot.. Real value for money
I would recommend this to a friendCould be better
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for under a year and already getting a blown speaker and battery in each bud only lasting up to 2hrs max now. What really bugs me is that my audio preferences get nulled if I use 1 ear bud and have to use standard settings. Picks up and amplifies high pitched sounds. Sounds nice at first but does not last
No, I would not recommend this to a friend- Cons mentioned:Charging
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for couple weeks then now after it’s too late to return right earbud won’t work and case doesn’t charge other unless it’s plugged up. Now I have to go through warranty with JBL.
No, I would not recommend this to a friend - Pros mentioned:Fit
Don't get these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lose connection with your phone almost constantly. And you have to continually turn off the Bluetooth and turn it back on again and hopefully they reconnect. With the different adapters they do stay in your ears even under heavy activity. The battery only lasts about 3 hours before you need to recharge them.
No, I would not recommend this to a friend