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Customer Ratings & Reviews

$39.95
Save $60
Comp. Value: $99.95

Customer reviews

Rating 4.3 out of 5 stars with 1252 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,252 reviews
  • Rated 2 out of 5 stars

    Uncomfortable to wear.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great fair battery, but hurts to wear, is not as loud as i thought. I wish I had great this to say about this product but is really hard to use in so many ways. But my worst complaint is that is way to uncomfortable to use. so im going to return the product.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We understand that our JBL Tune Flex didn't meet your expectations. We'll make sure this gets to the right department. Our JBL Tune Flex comes with different open ear tips and sealing ear tips. Experiment with different sizes to see which ones fit your ears best. If you need more help, please contact customer support. JBL

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommended this product to everybody who is looking for a good earbud in a decent price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these when they were $100, which was only a few days before they got marked down (just my luck). I lost my 1st gen airpod pros and was looking for a solid pair without breaking the bank. Gave these a spin and at first I thought they were fine, but then noticed all the little things like getting them out the case and trying to adjust them in ear without accidentally pressing pause. Tried them at the gym and music doesnt get loud enough to get you through a work out. The final straw for me was when i was using them for my commute to work in the city - the noice cancelling is TRASH. Ended up getting the lastest gen airpod pros and difference is night and day. So much better. If you need headphones for light use, these will do. Anything else - i wouldnt bother.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. For your JBL Tune Flex to give you the best audio response, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal to achieve the best seal and secure fit. Also, the Active Noise Cancelling level can be adjusted on our JBL Headphones App. If you need more help, please contact us. JBL

  • Rated 5 out of 5 stars

    Better then my Apple ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and product; Beats my Apple ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound with superior noise cancelling is here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have become my go to earbuds for most all occasions. I love how the app has so many different options and settings that offer all the control that I need. Noise cancel also great, especially when I wear at night when going to sleep. It blocks out everything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Tune Flex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, JBL has some of the best sounding ear buds around. Very pleased with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    jbl tune flex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have good quality sound and are very loud, decent noise canceling and plenty of features for 99$ earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heads up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product it’s self is great for the value highly recommend. Write a review for a chance to win $400 we all knw its a BS its just marketing to get reviews

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but not for me.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and sound is really great, but they won’t stay in my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL is one of the most under rated audio brand out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease to setup and use. The sound is great. Using the ear adapters, if you want to hear the bass, on the app, select no ear adapters. I know, it should reversed but it works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love JBL sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL Tune Flex Earbuds are Excellent! JBL sound is an industry leader. I worked for HARMAN International for 20 years. Love the Brands - JBL, Infinity, Revel, Harman-Kardon, Mark Levinson, Crown, Lexicon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    following types of content or violates other guidelines: Obscenities, discriminatory language, or other language not suitable for a public forum Advertisements, “spam” content, or references to other products, offers, or websites Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed. Email addresses, URLs, phone numbers, physical addresses or other forms of contact information Critical or spiteful comments on other reviews posted on the page or their authors If you are not the copyright holder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than expected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as the battery of my previous JLab wireless headset couldn't charge anymore. This JBL wireless headset is actually running well than I expected since I was debating to to this or Beat/Boss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tws earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These jbl true wireless earbuds are great. From aesthetics to performance, they deliver. The case is small and compact, and the earbuds themselves are very good made. I would recommend them, and i would definitely consider them again if I ever need another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. I only use them for phone calls, but sound quality is on point. Battery life seems good, but that's coming from someone who hasn't used any other ear buds before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Wayyyyyy cheaper than airpods but are the same, if not then better. There is one small thing I don't like, and that's how sensitive the earbuds are. But it's not a major problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great jbl’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was great but I really had a time trying to figure the pice that fits my ears the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for phone calls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for phone calls. Sound is crisp and I love the nose cancelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy connections and very good audio, I really like the design, it is very comfortable

    I would recommend this to a friend