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Customer Ratings & Reviews

$39.95
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Comp. Value: $99.95

Customer reviews

Rating 4.3 out of 5 stars with 1252 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,252 reviews
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to run. I find that I can hear the wind in the earphone while I’m listening to music. I don’t like that. There may be an app for settings, but when you adjust the earpiece it stops the music and is not really intuitive (it doesn’t start back on its own or with another tap). There is a setting that you can tap to hear “ambient noise” and also “noise cancelling” so it’s nice that they are both an option, but I haven’t noticed a big difference.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide feedback on our JBL Tune Flex. We understand that it didn't meet your expectations. We're looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you're encountering any technical issues with this product, you may reach out to our Customer Support for further assistance. JBL

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy and recommend. The only issue was changing the rubber tips for bstter fit. But, mission accepted. All is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome. However I would rather have more battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Tune Flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Connection was easy. would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tune Flex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a little more bass and better grip with the ear pieces

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear... bombed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for listening. Not very good for call. Samsung earbuds are better for both for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a crystal clear voice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a clear voice ear buds. Heavy weight and bulky as compared to air buds. Range is also less. Touch controls are too sensitive.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Your JBL Tune Flex comes with one open ear tip and 3 sizes of sealing eartips. To give you the best audio response, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact us. JBL

  • Rated 5 out of 5 stars

    True Wireless Noise Canceling Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and microphones for your money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Should have returned these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like the volume is so quiet I can’t even hear with it all the way up. They also fall out constantly. I’ve tried every ear bud suction cup and they still don’t stay in. I hate the buttons on them too. They fall out so much I had to turn off the controls bc it would pause my music putting them back in and not hit play again when I touched them again. Most frustrating head phones I’ve ever had. I hate them so much lol

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent headphones for price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for less than 6 months and my right earbud already has problems charging. Even after cleaning the charge points on both device and case it still does not charge.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune Flex. If needed, we'd also like to get more information so we can check your options. Please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, excellent sound. Recommend to buy this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them work grestsbest purchase made so far hope

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL - Tune Flex True Wireless Noise Cancelling Ear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL - Tune Flex True Wireless Noise Cancelling Earbuds - Black

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt instructions were a little hard to follow. I called the company & the tech was able to help. The range is very limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and quality adjustments to create the perfect fit

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    jbl

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is great! Especially on the plane!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love them would recommend them......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still not Apple.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far impossible to get the caps on the ear buds, better than Beats, but not as good as Apple.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my son and he easily could set them up on his own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not fitting properly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good, but it's dropping from the ear. It's not fitting properly. I have tried my friends also even they told the same thing.

    No, I would not recommend this to a friend