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Customer Ratings & Reviews

$39.95
Save $60
Comp. Value: $99.95

Customer reviews

Rating 4.3 out of 5 stars with 1252 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,252 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, money well spent, I trust bestbuy for product guarantees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair was defective but best buy replace with new ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Would recommend if you want them for the gym.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eardbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it works well. The only thing is they keep falling out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Noise cancellation is not good, everything else is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure yet about this purchase I'm still checking

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    JBL headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones because i have a similar pair that are also JBL brand and thought i could replace them with these and they werent even close to the same. They kept falling out of my ears when i started to use them for a phone call and when they were just being used for audio. I have still been on the look out for some decent headphones.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback about the JBL Tune Flex. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. It also has three different sizes of interchangeable rubber eartips. You may also switch from an open eartip to your preferred rubber eartip and vice versa. For further assistance, feel free to contact our customer support. JBL

  • Rated 2 out of 5 stars

    poor charging setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    issues with charging. right ear bud either will not charge or stuck inadvertently in auto mode.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback, for our JBL Tune Flex. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, etc. Please ensure the pins are dried before placing them back on the case. If your JBL Tune Beam is within the 1-year warranty we recommend contacting our customer support. JBL

  • Rated 4 out of 5 stars

    Cool earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its jbl so they never like let you down with their products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Try another model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but poor sound. The earbuds come with ear adaptors to fit your ear.. I tried all of them and the earbud keeps falling out. These are not for me. The cancellation part is not true.. you can clearly hear when you have them on. The volume is poor. Dear JBl please hear our feeback.. $60.00 is not a good price for these.. more like $20.00. Your better off getting some earbuds from Burlington.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We understand that our JBL Tune Flex hasn't met your expectations. A proper fit is crucial for noise cancellation and sound quality. While we offer different ear tip sizes, we understand that finding the perfect fit can be challenging. You might consider exploring other earbud models. For further assistance, please contact us. JBL

  • Rated 4 out of 5 stars

    Jbl earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I thought they would be JBL Earbuds

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, but not that great. Sound quality is ok, noise canceling is subpar. Lasted about a year then had charging issues.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune Flex. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for couple weeks then now after it’s too late to return right earbud won’t work and case doesn’t charge other unless it’s plugged up. Now I have to go through warranty with JBL.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound good but falls right out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but the ear fit is terrible. It falls daaa Fkk right out.. won’t stay in your ears. Bad design..

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune Flex, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud is having trouble charging in the case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hold a charge that long ,stylish All I have to say

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Air buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool AirPods work same as an APPLE AIRPODS…….

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair with the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feeling in-ears not so well, but the sound is good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I brought for my family member and he enjoyed a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Q

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels a little loose in my ears. Touch is a bit sensitive

    I would recommend this to a friend