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Customer Ratings & Reviews

$39.95
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Comp. Value: $99.95

Customer reviews

Rating 4.3 out of 5 stars with 1252 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,252 reviews
  • Rated 2 out of 5 stars

    Would not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were honestly terrible. They kept losing connection to my phone to the point I had to return them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 5 out of 5 stars

    Noise Canceling Earbuds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value easy to set up for my phone and computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, no issues. 2nd pair for wife....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was okay, audio quality isn't great, battery lasts a long time though

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. In order for our JBL Tune Flex to give you the best audio response, you must create a tight seal within your ear canal. You may try the different sizes of eartips to see which best fits with your ear. For us to try further troubleshootinng, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 1 out of 5 stars

    don’t buy these lol

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are bad but it’s too late to return them *crying emoji* the connection is bad and they kept falling out my ears

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. Also, our JBL Tune Flex has a 1-year warranty period upon purchase, please feel free to contact our customer support so we can assist you further with your concern. JBL

  • Rated 5 out of 5 stars

    I like this brand so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand work good connects easily and very good at getting the updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase that I got in the Best Buy store!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say that it is average for its price. but actually is not good like the apple ones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the price and durable! I would never waste money apple products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to AirPods 2nd generation, not even closed. Problem with connecting, not the best sound quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. William G.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for listening to music and gaming on my tablet and on my phone!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original pair lasted one month before the left earbud stopped charging. Replacement lasted one week before the same issue. Manufacturing defect that causes the pins at the bottom to recede into the case and loose contact with the earbud rendering it useless.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune Flex. Please know that this product comes with a one-year warranty excluding damage resulting from abuse, accidents, modifications, or other causes that are not defects in materials and workmanship (loss or theft). For assistance, please contact JBL customer support. JBL

  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to use would buy again Shipped timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Great for using while working out at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for price pairs with android and ios. Ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So goooooood, I loved it! Good things for u buy any chance

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass wasn't isn't good quality, fits in your ears good.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback on our JBL Tune Flex. We understand that it didn't meet your expectations. We're looking for ways to improve, and we'll make sure to submit your feedback to the appropriate team. If you need further assistance with your unit, please contact JBL Customer Support. JBL

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok it doesn’t do well with bass. I wish it did well with most music but it doesn’t. Wouldn’t buy AirPods over these though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product Just not comfortable with fit falls out of ear no matter what size tips i use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There great for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They slip out of my ear at time have to push it back

    I would recommend this to a friend