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Customer Ratings & Reviews

$99.00

Customer reviews

Rating 4.3 out of 5 stars with 1275 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,275 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Decent battery life. Fast charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelente buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy a lot sound quality is excellent I will recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Amazing earbuds, best money ever spent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Causes Outer Ear Infections

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They actually work and sound great, but every time I use them I get an outer ear infection. I thought it was a mosquito bite in my ear at first and let it heal up but then wore them again and same thing, blistered and fluid outer ear canal. I washed them and cleaned them good and tried them again for an hour after I was all healed up and took them out. My ears started to itch and get red again. I looked it up and it's not simply an allergy to silicone or something simple, I have zero allergies and no problem with ANY other earbuds, it is only these, as there are other people experiencing the same with JBL wanting them to sign a "standard" waiver to not disclose it before they will give a refund. Like I said, they work and sound great, but I can't use them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with your directly to address the issues that you're experiencing with your JBL Tune Flex. We would like to let you know that we take this matter seriously as our products are tested to meet the highest safety standards. If needed, we'd also like to get more information. Please contact our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Durable Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great for work and basketball!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to listen to audiobooks around the yard. It gets the job done. The phone call feature is ok.. some others have trouble hearing me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    jbl

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Noise canceling is great! Especially on the plane!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear no noise hear music clearly bass is nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are ok for the low cost. Great value earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product and value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my friend for gym workouts! She loves it so much she uses it for everything! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent ear buds but anc don't always work for the half price it's definitely worth it,

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the earbuds wasn't working but I could see for the one that is working it has a great noise cancelation. Also it fits well in my ears. I bought also the JBL vibe and it didn't fit well, too big.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Quality Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well-made good sound quality. Would buy again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Bad charging design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Controls are mediocre, no volume control on earpieces. Repeatedly fails to charge, even after following JBL's cleaning instructions. This includes the original pair and the replacement pair I got

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We would like to work with you directly to address the issue with your JBL Tune Flex. Please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 4 out of 5 stars

    Good enough considering price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to iPhone seamlessly, sound quality is fine, noise canceling is minimal. At 1/3 the cost of Air Pod Pros I can live with the limited noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing head phones for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jbl is amazing. The app makes everything far more interesting and the control is seamless. I always wanted to have an app with the ability to change the settings on my headphones. And with this it makes everything easy and controllable thanks JBL

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great!! Bought for step daughter and she loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them all day. Great quality and great value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to run. I find that I can hear the wind in the earphone while I’m listening to music. I don’t like that. There may be an app for settings, but when you adjust the earpiece it stops the music and is not really intuitive (it doesn’t start back on its own or with another tap). There is a setting that you can tap to hear “ambient noise” and also “noise cancelling” so it’s nice that they are both an option, but I haven’t noticed a big difference.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide feedback on our JBL Tune Flex. We understand that it didn't meet your expectations. We're looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you're encountering any technical issues with this product, you may reach out to our Customer Support for further assistance. JBL

  • Rated 4 out of 5 stars

    JBL Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average set of earbuds. nothing overwhelming but are good for conversation. If looking for quality music sound not high on my list.

    I would recommend this to a friend