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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1260 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the Tune Flex True Wireless Noise Cancelling Earbuds' sound quality, battery life, and comfortable fit. Many appreciate the strong bass and reasonable price point. Some customers have noted issues with connectivity, volume levels, charging problems, and overly sensitive touch controls. Overall, the earbuds seem to be well-received for their audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,260 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best prices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality excellent for the prices.. only big thing is I’m a earbud kinda people. i move a lot so I don’t know it’s me or what earbuds does stay in place good..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I love the sound effects. If you are looking for earbuds in $100 then it's best among other options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphone! Battery life is great on these! I would recommend these to anyone who’s looking for new headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome earpiece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gadget is awesome. Good bass sound and very cheap compared to other renowned products. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Alternative to IPOD price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good decent Bass,Treble,and Mids for their price point. They fit similarly to IPods if you are on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and performance of these JBL earbuds are just incredible. I highly recommend these for anyone who is just on the go or needs some good buds to work out with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds, worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for a better one after trying 6- 7 earbuds prior to settling down with JBL. Finally !! I get exactly what I was looking for. As always Best buy has always rendered smooth purchase and deliveries for me. Thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality. The noise canceling could be a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Pretty Good Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass sounds amazing in these! Only downfall is a lot of background noice is heard during phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Eegghh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent. The battery duration is also very lengthy, however my issue is how the buds feel in ear. After a few days my ears hurt and it is very discomforting. I tried all sizes on the silicone attachments, and none as well to no avail it still was uncomfortable in ear.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We understand that the fit of our JBL Tune Flex didn't meet your expectations. We'll make sure this gets to the right department. You might want to check other models or contact our customer service for further assistance. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality build and sound. The NCF is not bad for the design of the ear bud, however its not the same as the in ear NCF. Overall it is worth what you spend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good earbuds especially for the price. There are many sound settings which I like.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound it impressive. Lots of added features too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is 100xs better than I was expecting. I’m very happy with these. And the app allows you to find a missing ear bud if you lose one as well as can have google fine both while in the case so misplacing them isn’t as stressful

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    My favorite headphones that aren’t AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I love mine personally. Great for workouts, and walks. I love the customization for the equalizer on the ill app. I love how they fit into my ears kinda like airpods

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Pretty good for daily use.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have a little better audio, better battery but overall it’s been really good for what I’ve needed them for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's OK for bus and train ride

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this pair of bud. Pairing is easy and it hooked up to my phone with no problem, but you should install JBL Headphones app to "fine tune". I used the largest ear plugs and wear it loose (too tight in makes ANC ineffective). Moreover, I disabled touch function on both sides to avoid mis operation. Bass is a bit more especially on "open" mode even I disabled EQ. ANC is OK for the train and bus and it blocks out some.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bang for the buck

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little buds are awesome! They are a great sounding set for a budget price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality earbuds at a reasonable price. Very efficient at noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    JBL - Flex True Wireless Noise Cancelling Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: 1. Noise cancelling isn't really noise cancelling. 2. This is a minor one, but if you're using some legacy devices (2016 or earlier), when watching videos and opening other applications at the same time, bluetooth stops working, and have to restart bluetooth pairing process. Pros: Battery life is good, getting 4-5 hrs on a full charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and connection with iPhone is seamless

    I would recommend this to a friend