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Customer reviews

Rating 4.3 out of 5 stars with 1262 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend

Customers are saying

Customers are impressed with the Tune Flex True Wireless Noise Cancelling Earbuds' sound quality, battery life, and comfortable fit. Many appreciate the strong bass and reasonable price point. Some customers have noted issues with connectivity, volume levels, charging problems, and overly sensitive touch controls. Overall, the earbuds seem to be well-received for their audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,262 reviews
  • Rated 2 out of 5 stars

    meh at best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is fine. the buttons are tiny and highly sensitive so I'm constantly turning something on or off inadvertently. it's pretty annoying. also there are different audio settings, but I can't tell the difference between any of them. also the ear buds are tucked tightly into the case so they're not so easy to take out or put back in (and there's the same issue of the buttons)

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback for our JBL Tune Flex, our JBL Tune Flex is compatible with the JBL Headphones app, the app will allow you to modify the heptic touch feature from left/right earbuds for your convenience, you can also modify the equalizer settings to produce the sound to your preference. JBL

  • Rated 5 out of 5 stars

    Earbuds you can trust

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are excellent quality. I’m very pleased that Best Buy had these in stock. Friendly service, and most of all I was pleased overall..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Tune Flex

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... touch commands are a little too sensitive sometimes. Overall great set of earbuds....more importantly buds dont come off off ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Ear Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are so good I recently bought them due to my other WIRED ear buds breaking. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t buy better earphones,this is my third time buying the same one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well fitting earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced earbuds that hold their own against the big boys (airpods and bose).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound you can definitely hear clear through themq when on a phone conversation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping nice product at a good price. Good sound quality easy app to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend this product to anyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling works amazingly. Sound quality is better than air pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to everybody to buy these the better than the AirPods  comfortable too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones aren’t that comfortable nor are they loud as you would expect. I just recommend AirPods simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL- True Flex Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and a good price very easy to order on line and quick pickup at the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and app is excellent for these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Purchased for my husband birthday he loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it feels in my ear and sounds crystal clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones as a gift and initially there was a malfunction with one of the earbuds. I ended up exchanging them for a new pair and Best Buy made the whole process quick and easy! The new pair works perfectly and they pair very easily to our devices. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ken in Catawissa mo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Ear Buds best money I have ever spent!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, but the fit is bad. I tried changing the rubber ear tips but at least once a week I am picking them up off the floor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have them for a year now and still works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MarkD.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liglke the ear buds. The only issue I have. That after a period of time. They began to hurt my ears.

    I would recommend this to a friend